New

Customer Service Representative

TEKsystems
$22.53 / hr
life insurance, sick time, 401(k), retirement plan
United States, Wisconsin, Waunakee
Jun 17, 2025
Overview: This role is ideal for someone who enjoys a mix of customer interaction, technical problem-solving, and behind-the-scenes coordination. As a Customer Support Representative, you'll be the first point of contact for customers and sales reps, helping them with everything from placing and tracking orders to resolving product-related questions. You'll start in an order processing capacity, focusing on data entry and learning the ins and outs of systems and product lines. Over time, you'll grow into a more technical support role, handling custom orders and working closely with departments to get customers exactly what they need. Key Responsibilities: * Enter and manage customer orders with accuracy and attention to detail. * Provide support via phone and email * Collaborate with internal teams to resolve product or order issues. * Troubleshoot customer concerns and ensure timely resolution. * Use tools like Outlook, Excel, and SAP to manage communications and order workflows. * Support restocking and quoting processes as needed. Required Qualifications: * At least 1 year of experience in customer service or order entry (call center) * Strong computer skills and the ability to type at least 45 WPM. * A positive, can-do attitude and a willingness to learn. * Analytical thinking and the ability to pick up technical product knowledge. * Excellent attention to detail and organizational skills. * High school diploma. Pay and Benefits The pay range for this position is $22.53 - $22.53/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Waunakee,WI. Application Deadline This position is anticipated to close on Jun 20, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.