Dual Enrollment Navigator

Located in the scenic Puget Sound area with nearby mountain ranges and Mount Rainier in the distance, Tacoma is surrounded by outdoor recreational opportunities such as hiking, boating and camping. Tacoma, Washington has been ranked as one of the most livable cities in the country, due to the increasing career opportunities, cultural diversity and community engagement, just to name a few.

Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution.

We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who:

• Value intellectual curiosity and innovative teaching
• Welcome difference and model respectful interaction with others
• Recognize and honor the important role that diversity brings to an educational community
• Are committed to educating a racially and socioeconomically diverse student population
• Are committed to teaching in a community college setting
• Care deeply about student success
• Intentionally support and promote efforts related to equity, diversity, and inclusion
• Honor TCC's mission promoting equitable access to educational opportunities
• Reflect the diversity of our community

Position Summary:

As a key member of the Dual Enrollment team, the Dual Enrollment Navigator supports the Running Start and Fresh Start programs. This role involves outreach, advising, and retention strategies for high school students and their families. The ideal candidate will have a strong understanding of dual credit, educational planning, and the needs of diverse student populations. The Navigator will manage a caseload of students, guide them through academic goals, and collaborate with faculty, counselors, and community partners to enhance student success and retention. Occasional evening, weekend work, and travel may be required.

• Provides inclusive, student-centered guidance on admissions, enrollment, dual credit program requirements, and college policies.
• Support and guide students in academic planning, fostering self-advocacy and independence in their studies and education.
• Partner with high school counselors and community partners to help students meet graduation and dual credit requirements.
• Plan, develop and deliver outreach efforts including workshops and, presentations, for, students, families, and the community focusing on Running Start and Fresh Start programs.
• Provide academic and personal support, connecting students with appropriate campus and community resources.
• Build and maintain strong, collaborative relationships with high school counselors, faculty, community partners, and stakeholders to support student success.
• Monitor and track student progress, provide advising, and monitor academic standing to support student success.
• Update and maintain accurate program documentation, student records, and relevant reporting materials.
• Coordinate and represent the college at outreach events, including school visits, information nights, and college fairs.
• Participate in team meetings and contribute to continuous improvement of program development and student outcomes.
• Assist with program-related administrative and clerical tasks including preparing materials, responding to inquiries, and maintaining filing systems.
• Facilitate workshops and presentations to support students from diverse cultural, socioeconomic, and academic backgrounds.
• Serve as a dependable resource for students seeking academic or personal support.
• Advocate for the needs of historically underrepresented students, ensuring equitable access to opportunities and support services.
• Collaborate with faculty and staff to ensure smooth integration of students into college programs.
• Maintain open communication with students, faculty, and community partners.
• Assist with office tasks to ensure efficient program operations.
• Perform other related duties as assigned.

Duties of the position require knowledge, skills and abilities:

• Commitment to serving the needs of historically underserved populations including but notlimited to low-income populations, limited English speakers, and those experiencinghomelessness, domestic violence, substance abuse and other barriers to education andemployment.
• Highly professional, ethical, and respectful of confidential data and individuals'circumstances.
• Ability to work independently and as a member of a team.
• Commitment to the Tacoma Community College mission and vision.
• Ability to apply culturally responsive professional practices.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• A commitment to establishing and maintaining positive working relationships with students,colleagues, and staff representing diverse ethnic, cultural, and socioeconomic backgrounds
• Strong interpersonal skills and ability to work with diverse groups from the community aswell as students, staff, faculty, and administration
• Demonstrated ability to work independently and as a member of a team.
• Ethics and integrity and sound professional judgment.
• High organizational and problem-solving abilities. Ability to multitask and prioritize a heavyworkload.

Duties of the position required experience:

• Bachelor's degree from an accredited college or university in education, student development, human services, or a related field.
• Or- equivalent education and/or experience.
• Strong written and verbal communication skills.
• Experience in an academic setting and working with diverse student populations.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint), OnBase and database management.

Preferred Qualifications

• Experience in higher education, specifically advising or student services.
• Experience working with underrepresented populations.
• Experience working with high school students.
• Multilingual skills.
• Familiarity with ctcLink, Fresh Start, and Running Start programs.

Required conditions of employment:

Successful completion of a criminal history background check.

Complete application packages must include the following:

1. Tacoma Community College online application form.
2. Resume and cover letter- In your cover letter, describe how your background and experience align with the responsibilities for this position.
3. Copies ofunofficialtranscripts from all colleges and universities attended.
4. Diversity Statement: At TCC, we celebrate our diverse community, and we believe our people are our greatest asset. We stand for social justice, implement best practices to advance equity, diversity, and inclusion, and collaborate to dismantle systemic racism. Please attach a statement (maximum 750 words) describing how you've demonstrated your commitment to diversity and social justice and how this will inform your work as an academic advisor.