Global Manager, Clinical Applications

Global Manager, Clinical Applications

Location:Remote - Based in Montreal or US East Coast

Lead. Empower. Impact the patient outcome.

Jubilant Radiopharma is seeking an experienced and people-focusedGlobal Manager, Clinical Applicationsto lead a high-performing team supporting our advanced radiopharmaceutical technologies, including theRUBY-FILL elution system. This influential leadership role offers the opportunity to shape global clinical application strategies, enhance customer satisfaction, and drive operational excellence across diverse markets.

Key Responsibilities:

• Lead and inspirea global team of Clinical Application Specialists, fostering a culture of trust, accountability, and continuous learning.
• Provide coaching, mentorship, and career development opportunities to team members, ensuring high engagement and professional growth.
• Set clear goals and performance expectations, conduct regular feedback sessions, and support team members in achieving their full potential.
• Oversee all aspects of clinical application support for theRUBY-FILL elution system, including post-installation optimization, troubleshooting, and customer training.
• Develop and maintain training materials, user guides, and onboarding programs to ensure consistent global standards.
• Collaborate cross-functionally with Engineering, Quality, Field Service, and Commercial teams to resolve system issues and implement CAPA processes.
• Maintain and enhance databases for customer feedback, support activities, and service outcomes to drive continuous improvement.
• Ensure compliance with applicable standards and regulations, including ISO13485, ISO9001, and Good Documentation Practices.
• Participate in product development discussions, providing clinical insights to improve usability and performance.
• Support global operations with flexibility, including on-call availability and international travel.
• Manage budgets and resources effectively, aligning with company financial goals.
• Perform additional duties as assigned by management.

Qualifications:

• Bachelor's degree in Life Sciences (BSc required)
• Minimum 7 years of experience in clinical applications within a regulated industry
• Proven leadership in managing and developing cross-functional teams
• Strong communication, coaching, and interpersonal skills
• Experience with CRM systems (SAP/Oracle), Windows OS, and custom software
• Fluency in English; French or Spanish is an asset
• Valid Canadian or US passport for international travel

Join Jubilant Radiopharma and lead a team that's transforming clinical support in nuclear medicine.

Apply today and help us elevate the standard of care with RUBY-FILL and beyond.