Cross Country is looking for top talent to join our team! Cross Country is a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of industry experience and insight helping clients tackle complex labor-related challenges. Diversity, equality, and inclusion are at the heart of the organization's overall corporate social responsibility program as t is closely aligned with our core values to create a better future for its people, communities, and stockholders. Most recently named one of the 'Top Places to Work' by US News and World Report, and a Most Loved Workplace by Newsweek Magazine, Cross Country is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval for Health Care Staffing Services Certification with Distinction.
BASIC PURPOSE:
The Manager, Enterprise Operations is responsible for the planning, coordination, logistics and tracking of all projects for Cross Country Workforce Solutions (WFS) and Intellify Talent Solutions (ITS) clients. This includes planning and coordination of divisional projects and requirements; preparation and analysis of project reporting, tracking, and budgeting, and developing and executing plans as needed. The Manager is highly organized, possesses excellent communication skills, and will thrive in a fast-paced and collaborative environment.
ESSENTIAL FUNCTIONS:
- Sets deadlines, communicates responsibilities, monitors progress and summarizes progress/status of projects as outlined by senior leadership.
- Prepares documentation re: forecasting, financial information, project proposals and plans.
- Organizes project libraries and artifacts (internal and external).
- Provides internal support for meetings with internal/external stakeholders.
- Analyzes and tracks project performance within strategic accounts.
- Drives various operational process improvements and project kickoffs.
- Prepares daily/weekly/monthly operations metrics reports.
- Stays aware of policies and communicates/reinforces throughout divisional teams.
- Creative support for all project communications or initiatives.
- Develops presentations for senior management.
- Updates and creates data files, template documents and deliverable charts.
- Partners with IT, Product, Marketing, HR, and all company support lines to achieve organizational goals.
- Other duties as assigned.
- Must be able to perform the essential functions of the job, with or without reasonable accommodation.
QUALIFICATIONS:
- High School Diploma or equivalent required. Bachelor's Degree preferred and at least 3 years of office administration, operations management, or business management experience
- Advanced proficiency in Microsoft Office Suite, including Teams, Excel, and PowerPoint.
- Experience in healthcare or staffing industries preferred.
- Proficiency in Smartsheet and Visio preferred.
- Strong problem-solving skills, with the ability to identify issues and propose practical solutions.
- Excellent listening, communication, and customer service skills.
- Exceptional verbal and written communications skills.
- Demonstrated analytical sense with excellent attention to detail.
- Familiarity with budgeting, proposal development processes and project management.
- Ability to quickly learn and apply new technology.
- Basic knowledge of ServiceNow or other Service Desk applications.
WORK CONDITIONS:
- Must possess comfort in learning, training, and engaging with others virtually through Microsoft Teams and Zoom
- Must be open to travel (up to 25%).
Company equipment(laptop, monitor, keyboard, mouse headset) will be provided directly to you for use during employment.
Benefits
Cross Country offers a competitive compensation, benefits, and wellness program, including Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, 401(k) plan, Tuition Assistance, and Pet Insurance. The company offers a variety of Wellness options through Burnalong, which offers a robust online platform of classes and programs as well as local gym access.
Cross Country is an Equal Opportunity Employer (EOE) - Veteran/Disability
#IND123 |
Cross Country Healthcare, Inc.
50,000 USD-60,000 USD
medical insurance, dental insurance, life insurance, vision insurance, tuition assistance, 401(k)
Jul 31, 2025