Meeting and Event Support

Lantheus is headquartered in Bedford, Massachusetts with offices in Canada, and Sweden. For more than 60 years, Lantheus has been instrumental in pioneering the field of medical imaging and has helped physicians enhance patient care with its broad product portfolio.

Lantheus is an entrepreneurial, agile, growing organization that provides innovative diagnostics, targeted therapeutics, and artificial intelligence (AI) solutions that empower clinicians to find, fight and follow disease. At Lantheus our purpose and values guide our behaviors in all interactions and play a vital role in creating a dynamic environment that contributes to our success. Every employee is crucial to our success; we respect one another and act as one knowing that someone's health is in our hands. We believe in helping people be their best and are seeking to bring together a diverse group of individuals with different viewpoints and skill sets to be a part of a productive and inclusive team.

This position is site-based and requires a presence on-site five days per week.

Summary

The Meeting and Event Support position will provide support as part of our site-based Campus Services Team. Prospective employee will need to work with functional group Administrative Assistants and other employees to oversee the coordination of in-person, hybrid and occasional off-site meetings. This position will also need to provide support for function catering, food truck vendors, and large single or multi-site events that may periodically occur. We are seeking a highly organized and detailed-oriented professional that can perform effectively in a fast-paced environment, while creating a consistent and exceptional experience for our employees, visitors, and meeting attendees. Additionally, this employee will work with our Building Services Coordinators to provide oversight of our food & beverage vendors at our Bedford and Billerica, MA campuses.

Key Responsibilities / Essential Functions

Meetings and Events

* Provide support to Administrative Assistants, and other requestors, to review upcoming meetings, evaluate the meeting needs, reserve rooms, and help facilitate meeting logistics.
* Verify meeting attendees and ensure visitors are properly registered in our Visitor Watch security platform.
* Support meeting facilitator with registration process and managing any requested accessibility accommodations for meeting attendees.
* Serve as liaison with meeting facilitators to ensure schedules and meeting requirements are being supported as expected, including food & beverage orders and deliveries.
* Coordinate with the Campus Services team to ensure rooms are clean and properly configured, in advance of the scheduled event.
* Provide support for Security in managing the arrival and guidance of meeting attendees.
* Collaborate with Administrative Assistants to develop a list of preferred vendors to provide food for meetings and events.
* Partner with Management to develop and institute processes and documentation that will create an integrated, consistent, scalable process for meeting planning and execution.
* Establish concise and measurable post-meeting surveys including a process for distribution, collection, and compiling of the results.
* Acknowledge meeting attendee and facilitator concerns or complaints and work to provide effective resolution for any issues.
* Assist in the development and management of comprehensive meeting best practices for successful logistical and financial performance.
* Schedule periodic meetings with Administrative Assistant functions to evaluate processes and make recommendations for improvement.
* Multi-campus support will be required, as well as occasional evening work for after-hours events. This will include travel between our Bedford and Billerica MA campuses, and remote support for other locations.

Food & Beverage Vendors
* Provide supplementary support to the Building Service Coordinators in monitoring the performance and standards of the Lantheus contracted food & beverage vendors. This includes service levels, product quality, and operational excellence.
* Consistently evaluate vendor performance, product selection & cost, and review with the Bedford Campus Manager on a quarterly basis.
* Ensure food & beverage vendors are in compliance with company policies and general industry regulations and standards.
* Schedule and facilitate periodic meetings with vendors to review performance metrics, discuss pricing, and address service-related matters.
* Monitor and evaluate vendor performance against key metrics, which will need to be developed, tracked, and maintained.
* Monitor cleanliness of food & beverage areas, as well as products being provided.
* Ensure that contracted vendor employees are neat, clean, and respectful of our property, and are held accountable to Lantheus standards.
* Work with management to assess underperforming vendors for a measurable improvement plan or consideration for replacement.

Basic Qualifications

* 5+ years of experience in a related role.
* Candidate must have exceptional organizational skills and be able to effectively communicate, both verbally and in writing.
* Must be able to work independently while effectively managing multiple events.
* This role requires high-level administrative skills, the ability to prioritize tasks, and must be able to meet deadlines with minimal supervision.
* Must be able to work successfully in a dynamic atmosphere while performing several functions, at times in a confidential and discreet manner.
* Track record of success and the ability to evaluate and prioritize assigned responsibilities, with demonstrated skills in problem-solving & adaptability.
* Professional demeanor with a collaborative approach to working with both clients and internal teams.
* Proficient in Microsoft Office 365 applications with demonstrated ability to quickly learn and adapt to new technologies and software applications.

Core Values

The ideal candidate will embody Lantheus core values:

• Let people be their best
• Respect one another and act as one
• Learn, adapt, and win
• Know someone's health is in our hands
• Own the solution and make it happen

Lantheus is an equal opportunity employer that provides a workplace free from discrimination. All qualified applicants and employees are considered without regard to race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Lantheus Talent Acquisition team at talentacquisition@lantheus.com.