Senior IT Manager

As the Senior Manager of IT focused on DevOps, the role encompasses a blend of operational oversight, project execution, and support leadership. Operationally, this leader is responsible for managing and optimizing infrastructure services, automating infrastructure deployment through infrastructure-as-code, ensuring the availability and scalability of cloud environments, and embedding security practices.

From a project standpoint, the manager oversees the planning and delivery of infrastructure and deployment-related initiatives, including cloud migrations, DevOps toolchain implementations, and environment modernization efforts, ensuring alignment with business objectives, timelines, and budgets. This includes resource management via matrix-based projects led by application development teams.

On the support side, the role involves supporting incident response and root cause analysis for production issues, maintaining system observability and performance monitoring, and collaborating closely with development, QA, and IT support teams to ensure reliable deployments and rapid issue resolution.

Additionally, the Senior Manager mentors DevOps engineers and fosters a culture of continuous improvement, collaboration, and accountability across technical teams.

Additional Responsibilities:

• Collaborate with software engineering, security, and architecture teams to drive cloud best practices.

• Oversee the deployment and maintenance of infrastructure as code (Terraform), and container orchestration (e.g., Kubernetes).

• Ensure system uptime, scalability, and security across cloud providers.

• Champion automation initiatives to reduce manual effort and eliminate bottlenecks.

• Evaluate and recommend tools, services, and platforms that support cloud maturity and operational goals.

• Provide clear communication and reporting on infrastructure health, incidents, and projects.

• Support audits, compliance efforts, and disaster recovery planning.

Qualifications:

• Bachelor's degree in computer science, Information Systems, or related field or equivalent work experience.

• 7+ years of progressive IT experience, with 3+ years in a leadership role focused on DevOps or Cloud Engineering.

• Proven experience managing teams who support large-scale cloud environments (GCP, AWS, or Azure)

• Strong collaboration skills with software engineering, security, and architecture teams to establish and maintain cloud best practices.

• Demonstrated ability to foster a DevOps culture focused on continuous improvement, knowledge sharing, and operational excellence.

• Track record of ensuring uptime, scalability, and security across multi-cloud environments (AWS, Azure, GCP).

• Strong communication skills for delivering clear infrastructure health reports, incident updates, and project status.

• Proficient in managing cloud platform operations with an emphasis on cost optimization, performance tuning, and security hardening.

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View all details at www.MaritzBenefits.com.

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-9761 or by sending an email to peopleanddevelopment@maritz.com.