PURPOSE: This position provides high-level administrative support to the HR leadership team and embodies the culture of Mall of America.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist team members with HR/MOA questions.
- Plans and coordinates all administrative activities for the HR leadership team.
- Full reception duties. Including check-in, reschedules and coordination of appointments.
- Tracks all new hires processes including new team member orientation.
- Handles day to day correspondence for the office including rejection e-mails, adverse decision letters, and positive drug test letters.
- Answers questions from applicants by phone, in person, or by e-mail in a professional and courteous manner.
- Ensures new hire paperwork and identification is compliant.
- Ensures completion of offer packets and new employee guidebooks in a timely manner
- Accepts appropriate documentation to complete section 2 of the eI-9 form and boards all new hires in the applicant tracking system.
- Responsible for processing changes in HRIS system such as but not limited to terminations, transfers, pay changes.
- Responsible for the organization of electronic file scanning by creating, scanning and maintaining all MOA team member documents.
- Submit HR invoices in Nexus for payment.
- Replenishes supplies from stockroom on an as needed basis.
- Reset passwords for employee self-service website and assist employees with using the site.
- Manage and track referral programs.
- Maintain job description spreadsheet and job description electronic filing.
- Manage MetroPass program by entering team member deductions, submit lost requests and distribute temporary and replacement passes.
- Manage and track tuition reimbursement program.
- Order flowers for funerals and team members who are ill.
- Complete internal and external employment verifications.
- Creates presentation decks using PowerPoint as assigned
- Complete adhoc projects as assigned.
- Perform other duties and projects as assigned.
- Regular, reliable and consistent attendance.
PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:
- High School Diploma or equivalent.
- 3+ years' previous experience in an administrative or HR position.
- Strong organizational skills, must be accurate and detailed oriented.
- Ability to work in a fast-paced environment.
- Strong knowledge of Microsoft Office, primarily Outlook, Word, Excel and PowerPoint.
- Proficient in HRIS operating system (ADP, Workday, UKG).
- Excellent interpersonal, communication and multi-tasking skills.
- Ability to adhere to and meet deadlines.
- Strong interpersonal (verbal and written) communication skills.
- Excellent team player and provide positive guest experience.
- Ability to work with sensitive information and maintain confidentiality.
- Ability to speak effectively in one-on-one and group situations.
PHYSICAL JOB REQUIREMENTS:
- Sitting-Frequently
- Stand and move-Occasionally
- Perform repetitive motion (using keyboard)-Frequently
- Kneel and bend-Infrequently
- Reach at or above shoulder level-Infrequently
- Reach at or below shoulder level-Infrequently
- Lifting/carry up to 10 pounds-Infrequently
- Lift/Carry up to 30 pounds-Infrequently
- Stoop/Squat-Infrequently
- Handle larger items such as boxes or packages-Infrequently
STARTING PAY:
$17.92 - $22.40
Pay is based on many aspects which vary based on position. These include labor markets and, in some instances, may include education, work experience and certifications. In addition to your pay, Mall of America is passionate about the future of our team members, we want to ensure you have a wealth of support and resources, to care for yourself and your loved ones. Our one-of-a-kind job perks for most team members include, team member discounts, free Nickelodeon Universe ride passes, Teladoc, Employee Assistance Program, generous tuition reimbursement, and discounted Metro Transit pass. Mall of America offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your loved one's care for your whole selves. Other benefits for eligible team members include 401(k) match, short term disability, long term disability, paid parental leave, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Job Perks + Benefits | Mall of America
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