New

Inventory & Demand Planner I

Cremer North America
United States, Ohio, Cincinnati
Aug 14, 2025
Inventory & Demand Planner I Reporting directly to the Planning Manager, the Inventory & Demand Planner is responsible for accessing customer systems to timely and accurately execute all customer orders for the Services business. An Inventory & Demand Planner must understand the specifics of products they represent as well as the business needs of their customer; act as support staff for operations and possess a comprehensive understanding of the CNA Enterprise Resource Planning (ERP) system to produce and analyze reports as needed; and collaborate with various departments such as Sales, Lab Services, Operations, Logistics, and Accounting MINIMUM REQUIREMENTS B.A. or B.S degree in a Business-related discipline or equivalent combination of experience and education 1-4 years of demonstrated experience in a high transactional volume customer focused role with emphasis on order fulfillment and customer satisfaction. KNOWLEDGE, SKILLS & ABILITIES Excellent organizational skills and able to handle multiple priorities Effective written and verbal communication skills Flexible and able to change direction as needed or requested Enterprise Resource Planning (ERP) data entry or system experience Efficient with computer skills and Microsoft Office products Able to meet deadlines RESPONSIBILITIES Customer Service Primary point of contact for tolling customers as it pertains to daily operations (production schedule, inventory, deliveries, shipments, problem resolution, etc.) Accurate and timely order entry Allocation of product to orders and inventory Understand specific customer requirements Communicate effectively both externally and internally Prepare purchase orders Create accurate invoices Ensure tasks assigned are adequately covered by trained personnel, during absences; communicate and work with manager to ensure the workload is covered. Planning/Scheduling Procurement of raw material Schedule and plan production Schedule pickup and delivery appointments Organize shipping paperwork for inbound and outbound orders Customer-owned inventory management in customer's ERP system (i.e. SAP) Analyze or produce reports for business leaders and others Post transactions timely and consistent with (or in adherence to) KPI targets Safety Communicate PPE requirements to drivers; Support transportation Emergency Response (offsite), through appropriate coordination with internal and external resources; Share risk information/requirements with all carriers, related to the products they are transporting, potentially including but not limited to: SDSs; Bills of Lading; and Driver training/rules. Send updated SDSs to the EHS&S Department and update the company internet site. Adhere to all Environmental, Health, Safety, Security Requirements covered under Local State and Federal Regulations; Follow all RC14001 guiding principles, policies, procedures and other requirements; Adhere to all DOT, IATA and IMDG hazardous materials or dangerous goods regulations; Other duties as assigned. Cremer Training Required We will follow the company written training program for this position. Customer Service, Teamwork & Code of Conduct Maintain a safe, legal and environmentally protective operation Listen to our customers, suppliers and employees Respond quickly to customer concerns Follow set guidelines for GMP, quality and food safety requirements Maintain training on applicable procedures in quality, GMP, and food safety Report any food safety, security, and / or quality issues to management or the HACCP team to initiate action Provide flexible and innovative strategies to support new business opportunities Be cost effective in the utilization of our resources, thereby contributing to the profitability of Cremer North America, LP and our customers Strive for continued improvement Willing and eagerness to learn Maintain positive "Can Do" attitude We are an equal opportunity employer. Applicants are considered for positions without regard to sex, race, color, ancestry, religion, national origin, disability, age, marital status, disabled veteran or Vietnam era veteran status, genetic information, sexual orientation, pregnancy, including childbirth or any related condition, gender identity or expression, citizenship, or any other characteristic protected by applicable state, federal or local laws.