NCP Learning Coordinator

The NCP is structured with three programs:

• The NCP Scholarships Program supports Australian undergraduate students to strengthen their Indo-Pacific capability and Asia literacy including through study, language learning and internships, through programs up to 19 months.
• The NCP Semester Program leverages Australian universities' partnership arrangements to support one-to-two semester length experiences for students to develop Indo-Pacific capability, including language learning and internships.
• The NCP Mobility Program focuses on short-term, credit-bearing experiences of four-to-nine weeks to develop Indo-Pacific capability that may include structured learning, internships, mentorships, practicums, and/or research.

The Learning Coordinator will support the design of training and learning materials for the NCP Program, with a particular focus on the development of updated e-learning modules for use in pre-departure training for scholars and students participating in the mobility or semester projects. It will contribute to the development and implementation of the NCP training, learning and development program for student participants in NCP activities, including the Scholarships, Mobility and Semester Programs. The role will coordinate analysis, design, development, and evaluation of training and learning materials, working closely with program teams in MASS and DFAT. The role involves identifying stakeholder needs, working with subject matter experts and delivering training and learning activity, including through technology solutions.

This role reports into the Deputy Director, working closely with the Director and program leads who are managing the overall scholar pre-departure program of events and activities. Reporting requirements may include but are not limited to:

• Attendance at project meeting (including coordinating the e-learning project meetings) team meetings, other requested meetings and regional meetings (e.g. townhalls).
• Regular (minimum of monthly) one to one meetings with your line manager on the status of personal Key Result Areas (KRAs), career development discussions and any other matters.
• Palladium encourages flexible work practices to enhance wellbeing, productivity and team culture. For this role, we require that employees maintain an in-office presence for at least 50% of their working week. For example, if an employee works five days a week, they must spend at least three days physically in the office.

The primary responsibilities of the Learning Coordinator can be broadly described as follows:

Effective project coordination of e-learning module development project to develop updated e-learning modules

• Support planning and implementation of a project to develop a suite of refreshed e-learning modules, as part of a wider NCP pre-departure training program, covering key topics required as part of pre-departure training for scholars and students participating in mobility or semester program activities.
• Support the identification where appropriate and management of suitable training and learning technology systems including e-learning development solutions, as part of project implementation.
• Support coordination, planning, testing and clearance processes for product development processes, working closely with subject matter experts and relevant MASS and DFAT NCS teams involved in project management.
• Provide administrative support to learning module development activities, including but not limited to procurement and management of suppliers, tracking of project progress, reporting against project plans, and other ad hoc duties.
• Support the development and implementation of training on e-learning tools and processes for key MASS staff and stakeholders as required.
• Contribute to evaluation of e-learning systems and e-learning modules

Contribution to the development of effective training, learning and development processes for NCP stakeholders

• Support the design and development of the cohesive scholar pre-departure training program, including the e-learning modules developed through the above project, as well as webinars and guidance materials, to be delivered from December 2026 onwards into the first quarter of 2026.
• Advise on the use of training, learning and knowledge management systems, processes and approaches/methodologies to design training and guidance for NCP stakeholders that is accessible, relevant and designed to meet learning outcomes.
• Support the ongoing maintenance of a learning management system, in collaboration with the Deputy Director, and other platforms/tools as required.
• Support the culture and use of e-learning tools and processes with key NCP stakeholders to ensure progress towards program objectives
• Understand how innovation and technology shape the way the NCP support services work and introduce new ways of working through data and technology to support training and learning for NCP student participants and stakeholders.
• Develop and maintain client and stakeholder relationships across assignments and maintain professional, respectful and effective relationships with your colleagues.
• Other tasks as reasonably requested by the Director and Deputy Director.

Required Qualifications and Key Competencies

• Demonstrated experience working with technical systems for knowledge management, e-learning or other purposes.
• Demonstrated experience in working in learning, development and training, with experience of working with government and international student/scholarship or international development programs highly desirable
• Demonstrated experience communicating and working effectively with a wide range of stakeholders.
• Demonstrated project management organisational skills, attention to detail and written and verbal communication skills.
• Demonstrated relationship management skills, including the ability to work across a broader team and with external stakeholders.
• Ability to work independently and demonstrate sound judgement.
• Highly developed organisational skills, agility and the ability to balance and prioritise multiple tasks, and work well under pressure;
• Relevant bachelor's degree or certification e.g. in international relations, communication or education, with experience in knowledge and learning management, teaching, international relations; or an equivalent combination of relevant experience and/or education/training.

The role will promote and demonstrate the following core values in all activities and behaviours:

• One Team Culture: collaboration, trust and inclusion fuels results and success
• High Performance: diverse and passionate people capable of high performance and promoting a learning and growth culture
• Client focused: always aiming to meet and exceed internal and external client expectations
• Sustainability: ensuring everything we do goes beyond compliance to ensure sustainability and ethical considerations are woven into everything we do. This aligns equity, diversity and inclusion; safeguarding; and environmental objectives.

• If you are looking for an opportunity that will allow you to create a positive impact in the international education space, then this is the place for you.
• If you are interested, please submit a CV and cover letter setting out your skills and experience against the above criteria via the Palladium International Careers page: (Palladium Career).
• Applications close on 3 September 2025. Applications will be assessed on a rolling basis. For more information about the role, please send your inquiry to NCP Recruitment: ncp.recruitment@thepalladiumgroup.com.

• We are only accepting applications from candidates with full working rights in Australia as this role is unable to be sponsored; and
• We do not accept resumes from recruitment agencies for this role.