Connecting and Protecting People, Microwave Products Group (MPG) is a leading global provider of mission-critical engineered electronic components and subsystems comprised of five business units in six manufacturing locations. Our brand names are recognized globally including: BSC Filters, York, UK; Criteria Labs, Austin, TX; Dow-Key Microwave, Ventura, CA; Pole/Zero, West Chester, OH; Espy, Austin, TX; and K&L Microwave, Salisbury, Maryland and Dominican Republic. Our expertise is the design and manufacture of communications-based specialty products - engineered components and subsystems - for demanding military, space, commercial aerospace/industrial, and telecom infrastructure applications where function and reliability are crucial.
POSITION OVERVIEW: The primary function of this role is to ensure data entry for MPG Contracts is accurate and complete. This role allows for creating, managing, and enforcing contracts, agreements, and regulations between customers and MPG. While ensuring all parties involved comply with legal requirements and contractual obligations. Essential Duties and Responsibilities: Contract Coordinator Functions- Level 1
- Create Quote Headers in CRM System.
- Visual Compliance Screening.
- Order Entry in All ERP Systems for MPG.
- Customer Portal Management - Specific to Customer Quotation Download for Creation of Quote and Downloading and Accepting Purchase Orders.
- Data Management.
- Order Documentation - Order Confirmations.
- Return Material Authorizations
- Repair Orders.
- Support Contract Administrator and Contract Specialist with Data Entry Requirements.
- New Customer Set Up.
- Invoices - Sending and Uploading as Required.
- Contract Review Weekly Meetings.
- End of Month Support Coverage required until Shipping is Complete for the evening.
- Purchase Requisitions for Special Requirements.
- Creation of Proforma Invoices.
Contract Coordinator Functions- Level 2
- Create Quote Headers in CRM System.
- Visual Compliance Screening.
- Order Entry in All ERP Systems for MPG.
- Customer Portal Management - Specific to Customer Quotation Download for Creation of Quote and Downloading and Accepting Purchase Orders.
- Data Management.
- Order Documentation - Order Confirmations.
- International Transactions - Specifically Order Entry, Know Your Customer Forms, and Export Compliance Packets.
- Return Material Authorizations
- Repair Orders.
- Support Contract Administrator and Contract Specialist with Data Entry Requirements.
- New Customer Set Up.
- Invoices - Sending and Uploading as Required.
- Creation of Proforma Invoices.
- Credits and Adjustments.
- Contract Review Weekly Meetings.
- Purchase Requisitions for Special Requirements.
- MPG Intercompany Orders.
- End of Month Support Coverage required until Shipping is Complete for the evening.
- Experience of 5+ Years.
QUALIFICATIONS SUMMARY:
- High School Diploma or GED
- 2-4 years' direct customer service experience.
- Verbal and Written communication skills as well as detailed oriented.
- Must meet the knowledge, skills, and abilities above.
- Experience in planning, directing, coordinating, and administering to obtain contract compliance with the federal acquisition regulatory supplements and objectives.
- Experience in government contactor manufacturing.
- Ability to read, analyze and interpret contracts, technical procedures, and/or governmental
- Ability to write reports, spreadsheets, etc. Ability to communicate clearly and effectively.
Knowledge, Skills and Abilities:
- Must have knowledge of the Federal Acquisition Regulations (FAR), Defense FAR Supplement (DFARS), and Engineer FAR Supplement (EFARS).
- Must have strong attention to detail.
- Must be able to analyze and solve complex problems.
- Must have excellent interpersonal and communication skills.
- Must have expertise in Microsoft Office Suite products.
- Must have the ability to plan and manage multiple projects at once.
PHYSICAL DEMANDS: Described here are characteristics representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Stand, walk, and sit throughout the day.
- Ability to lift/move 15-20 pounds on occasion.
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Work Arrangement : Onsite Pay Range: $17.00 - $20.00per hour Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 10 paid holidays per calendar year, paid vacation days beginning at 80 hours annually, 40 paid sick leave hours annually or as provided under state and local paid sick leave laws, tuition assistance; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contactaccommodations@mpgdover.comfor assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response. Job Function :
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