Job Title: HR Benefits Specialist / HR Compensation Specialist
Location: Norfolk, VA 23510
Pay Rate: $24.00/Hr. on W2.
Duration: 4-6-month assignment, and potential temp to hire.
Work Schedule: M-F 8:30 AM-5:00 PM
Job Summary:
- Need someone who has a working knowledge of Benefits who can assist with our Open Enrollment period and provide support while we have a couple team members on leave. In addition to Benefits knowledge this person would need excellent customer service skills as they will assist with answering phones and handling benefits questions, issues, and requests.
- The Benefits Specialist, under the general supervision of the Benefits Operations Manager for the Norfolk Healthcare Consortium, is responsible for the day-to-day support of benefits administration and retirement benefits. Performs related duties as required.
Essential Functions:
- This information is intended to be descriptive of the key responsibilities of the classification. The following examples do not identify all duties performed by any single incumbent. Specific requirements of individual positions are described in the Job Description.
Role & Responsibilities:
- Responsible for the daily benefit processing to include enrollments, terminations, changes, beneficiaries, medical and dental insurance, life, accident and disability, and retirement, etc.
- Answer benefit questions, research specific questions, and respond verbally or in writing as necessary.
- Processes and reviews benefit information ensuring that information is properly entered into the payroll/benefit system and staying informed of changes to benefit programs.
- Implements new and approved benefit plans and changes by preparing announcement material, booklets, and other media as well as conducting employee meetings for communicating new plans or changes to employees.
- Conducts employee benefit orientations, Annual Enrollment briefings and ensures employee understanding of benefit programs by regularly generating communication and counseling employees/dependents as situations arise.
- Resolves employee complaints related to benefit plans. Handles benefit inquiries and complaints to ensure quick, equitable, courteous resolution.
- Acts as a resource for employees to ensure their understanding and compliance with benefit and HR policies and regulations.
- Keeps management advised of potential problem areas and recommends/implements solutions as appropriate.
- Monitors, administers, and communicates with employees matters regarding COBRA, FMLA, ADA, HIPAA and other federal and state laws ensuring compliance.
- S Completes testing on benefit processes and reporting functionality related to, regular system updates/enhancements, and provider implementations as needed.
- S Performs other duties as assigned.
Required Skills:
- Formal Education / Knowledge - A Bachelor's Degree in Human Resources, Business Administration, Information Technology or equivalent in education and experience.
- Experience - Some experience in employee benefits and/or HR administration or related field preferred.
- Certifications and Other Requirements - SHRM, PHR or GBA/CEBS preferred.
- Reading - Work requires the ability to read reports, general correspondence and work-related documents.
- Math - Work requires the ability to perform general math calculations such as addition, subtraction, multiplication and division.
- Writing - Work requires the ability to write professional correspondence.
- Complexity - PeopleSoft experience or another benefits platform is preferred,
- Experience with Microsoft Office (Word, Excel, PowerPoint, and Outlook).
- Interpersonal / Human Relations Skills - The ability to communicate effectively to employees about their benefits, the ability to solve problems and know when to escalate an issue. Communication skills should include the ability to defuse tense situations. Teamwork is an essential component of the job and may be required to complete your job duties, including working with vendors, other departments, other team members, etc.
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22nd Century Technologies, Inc.
Pay Rate: $24.00/Hr. on W2
dental insurance
Aug 15, 2025