Platform Product Manager - Payment Accuracy (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Reporting to the Director, Payment Accuracy, the Platform Product Manager, Payment Accuracy will be assisting and leading our efforts in bringing transparency to the healthcare system, driving payment accuracy into Availity's network as a core capability. This role works with business and technology teams to define and scale the platform, ensuring it provides reliability, leverage, and a strong developer experience for internal teams and partners. The ideal candidate will possess a robust background in healthcare administrative and payment systems.

Sponsorship, in any form, is not available for this position.

To be qualified for the role:

• You are energized in managing an innovative product that will be the future of Availity

• You are passionate about working on a product that is complex in nature

• You have experience in healthcare administrative and payment systems

• You have a minimum of 10 years' experience in Product Management preferably 5+ in platform or developer-facing products. This is required to be considered for the role.

• You have worked in and are comfortable operating in a matrix organization, coordinating across multiple disciplines.

• You possess technical acumen, the ability to describe and gather product requirements and get feedback from technical staff, especially APIs, data services, integration patterns

• You have strong knowledge of modern technology architectures, database technology, virtualization, and the impact of government initiatives and HIPAA privacy and security regulations on system design.

• You have proven ability to lead multi-team initiatives as an individual contributor.

• You have excellent communication and stakeholder management skills.

You will set yourself apart with:

• Health IT, Fintech, and/or experience working in a start-up environment

• Experience working on the payer or provider side of healthcare technology

• You will be:

• Define the vision, principles, and roadmap for Payment Accuracy platform capabilities (e.g., shared services, APIs, data integration, rules engines).

• Treat internal product teams as customers; ensure platform features solve real needs and accelerates delivery.

• Establish standards for API design, versioning, and deprecation; manage SLAs and governance.

• Improve onboarding, documentation, and tooling to reduce friction for engineering teams and partners.

• Align engineering, architecture, compliance, and business stakeholders; influence without authority.

• Monitor adoption, developer satisfaction, and faster time-to-market for dependent teams.

Availity culture and benefits:

• Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here!

• We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates.

• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!

• Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place.

• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!

• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.

• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.

• Interested in furthering your education? We offer education reimbursement!

• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.

• Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter Video Pre-Screen

• Video Interview with Hiring Manager

• Panel Video Interview with Product Peers

• Video Interview with VP/Director Product

• Final Interview with Chief Product Officer

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers:

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family& Medical LeaveAct Equal Employment Law PosterPay TransparencyEmployee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers