Physical Security Specialist (Badge, Inventory & Security Systems)

Location:

Qualified candidate must be able to report on-site, daily Monday - Friday to the Tiedeman Campus located in Brooklyn, OH.

ABOUT THE JOB:

Badge Administration, Inventory Control, and Security Systems Specialist.

POSITION OVERVIEW:

This position serves as a critical member of the Physical Security Operations Team, with a primary focus on managing badge administration, overseeing inventory control, and leveraging expertise in video surveillance systems. The role encompasses responsibilities in card access, equipment inventory, alarm monitoring, professionalism in communication and operations, and the training of line of business members and staff. The successful candidate will demonstrate exceptional integrity, strong leadership, and technical acumen in physical security, inventory management, and security technologies.

This position requires a highly responsible, diligent, and proactive individual who can balance technical, operational, and interpersonal demands. The candidate will be instrumental in upholding company security standards, ensuring the integrity of badge administration and inventory control, and creating a secure and professional environment for all stakeholders.

ESSENTIAL JOB FUNCTIONS:

• Maintain the Highest Levels of Confidentiality: Uphold strict confidentiality in handling sensitive information, personnel data, security incidents, and all proprietary technology and documentation.
• Badge Administration: Oversee the administration and management of employee and contractor badges. Ensure accurate provisioning, deactivation, and auditing of badge access, maintaining current records for all personnel. Troubleshoot and resolve badge-related issues, liaise with vendor and staff, and enforce company policies for physical access control.
• Inventory Control Specialist: Manage and maintain comprehensive records of all security-related inventory, including technology assets (cameras, badge readers, alarm components, control panels), uniforms, emergency supplies, and documentation. Conduct regular audits, track lifecycle and service schedules, and coordinate with vendors for procurement and replenishment. Ensure secure storage, accurate labeling, and distribution of all inventory items.
• Video Surveillance Knowledge: Operate, monitor, and maintain video management and surveillance systems knowledge. Assist regular system health checks, troubleshoot hardware and software issues, and ensure the integrity and availability of video evidence. Collaborate with systems integrators for maintenance, upgrades, and incident review. Train users in the effective use of video systems.
• Oversight of Security Operations: Ensure the continued and efficient operation of all site-related security activities. Enforce compliance with all policies, procedures, and standards. Coordinate with contract security and internal teams during special events, emergency scenarios, and operational changes.
• Emergency Recovery and Crisis Management: Participate actively in emergency recovery plans, disaster response, and crisis management events. Help organize and lead tests, drills, and simulations, and contribute to post-incident reviews and documentation.
• Stakeholder Relationship Liaison: Develop and maintain strong relationships with critical internal stakeholders (such as HR, Facilities, IT, Operations) to ensure that all security and safety needs are proactively addressed.
• Policy and Procedure Documentation: Read, interpret, and compose documentation such as safety rules, security directives, reports, and correspondence. Ensure clarity and compliance across all written materials provided to security staff and external partners.
• Technology Fluency: Become proficient in corporate and departmental systems including alarm, video, card access, SharePoint, and other relevant security databases and platforms.
• Compliance and Quality Control: Ensure compliance with legal, regulatory, and internal standards for physical security, privacy, and confidentiality.
• Other Duties as Assigned: Support additional projects, initiatives, and requirements related to security, safety, inventory, and facilities operations as directed by management.

REQUIRED QUALIFCATIONS:

• High degree of integrity and ability to maintain confidentiality.
• 3+ years' experience in physical security, law enforcement (military experience considered) or fraud investigations background.
• Experience with badge administration platforms
• Demonstrated experience in inventory control, records management, and procurement practices.
• Functional knowledge of video surveillance systems.
• Excellent decision-making, communication, and listening skills; able to communicate directly and diplomatically at all leadership levels.
• Functional knowledge of alarm systems.
• Proficient written communication: email, reports, evaluations
• Strong relationship management, interpersonal, facilitation, and negotiation skills
• Proven analytical skills for complex business problems and sound recommendations.
• Ability to manage stressful environments, competing priorities, and deadlines.
• Strong organizational, planning, and time management skills; detail-oriented and able to multi-task
• Basic knowledge of security surveillance and access control equipment
• High school diploma or GED equivalent; post-secondary education preferred.
• Proficiency with Microsoft Windows, Excel, PowerPoint, and SharePoint
• Must pass internal background check and maintain valid driver's license with safe driving record.

• Experience in physical security for the financial sector
• Associate's degree or higher in Security Management, Criminal Justice, or related field
• Supervisory, management, or leadership experience preferred.
• Certifications in crisis/disaster planning and response, CPR/AED

• Exemplary professionalism, discretion, and ethical conduct in all responsibilities
• Commitment to ongoing professional development and skills improvement
• Dedication to fostering a culture of safety, inclusion, and operational excellence.
• Ability to mentor and train others, contributing to team knowledge and resilience.
• High adaptability and willingness to embrace evolving technology and business needs.

OPPORTUNITIES FOR DEVELOPMENT:

• Hands-on experience with emerging security technologies, including advanced access control and video analytics.
• Leadership training and opportunities for advancement within protection services, security operations, or risk management
• Participation in cross-functional projects, business continuity planning, and organizational safety initiatives
• Involvement in community outreach and partnerships with law enforcement and emergency services

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.