Senior Manager, Transition

Overview

Legal & General is a leader in Pension Risk Transfer with over 35 years of experience globally, servicing over a million annuitants. Building on our global success, we established our Pension Risk Transfer platform in the US in 2015. The business has grown steadily and in 2024 we completed $2.2 billion in premium written, representing our largest year on record.

At Legal & General Retirement America, we aim to make a positive difference in the lives of our customers, partners, colleagues, and the communities in which they live. We are passionate about what we do and how we do it. This means working with pace and energy to reach our goals and challenging ourselves to achieve more. We strive to create a unique environment where balance between work and life is possible.

Purpose and Objective

The Senior Manager, Transition will be responsible for leading the Transition Team. The Senior Manager will play a key role in driving scalable growth by coaching and developing the team, enhancing employees' strengths, and fostering skill development while overseeing robust Continuous Improvement. The incumbent will play a critical role in delivering a positive first experience to clients and their plan participants while helping to position LGRA in the US PRT marketplace as an elite service provider.

Role and Responsibilities

* Utilize effective management and coaching skills to oversee the Transition process and drive successful execution and results.

* Serve as a role model for the team, exhibiting LGRAs Behaviors in all interactions, and taking a hands-on approach to leadership.

* Develop employee performance through training and coaching to ensure team members reach their full potential (performance, productivity, and process efficiency).

* Focus on employee engagement and well-being as part of a positive work environment, empowering our people to develop themselves and their careers through regular performance feedback and development conversations

* Utilize change management tools and practices to successfully manage the people side of change.

* Develop and implement workforce planning strategies to ensure and promote employee retention, internal mobility, and broader employee development within the company.

* Assign, balance, and manage workloads to ensure employees are following best practices and standards to deliver work effectively and efficiently.

* Hiring, training, and developing new employees to meet organizational needs in a fast-growing industry.

* Maintaining, at all times, a continuous improvement philosophy and leading opportunities for improvement and efficiency gains.

* Facilitate daily team huddles, 1:1 performance conversations, and coordinate team-building activities.

* Work in partnership with senior members within the Operations department to ensure the infrastructure is in place for the team to be scalable, efficient, and perform at their best.

* Develop metrics, targets and annual goals for the team that align with LGRA's strategy.

* Perform other duties as assigned.

Qualifications

• Minimum 10-15 years' experience in the PRT, retirement services, or pension consulting industry.
• 7+ years of people management experience.

* Experience managing, coaching, and developing junior to mid-level employees.

* An ability to mentor and motivate a team in a fast-paced, high-pressure environment.

• Excellent leadership, communication, and interpersonal skills.

• Knowledge of Pension Risk Transfer preferred, but not required
• Experience working at a global business is a plus.
• Proven experience leading change and continuous improvement initiatives preferred, but not essential for the role.
• Strong project management, organizational, and problem-solving skills.
• Ability to prioritize multiple tasks, work independently, and exercise good judgment.
• Self-motivated, proactive, and detail-oriented with a strong sense of ownership.
• Strong project management, organizational, and problem-solving skills.
• Proven ability to build trust, maintain relationships, and lead through influence.
• Exceptional oral and written communication skills.
• Demonstrated ability to interact effectively with senior management and external clients.
• Collaborative team player with a flexible, solution-oriented mindset.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

• 10 - 25 vacation days depending on experience level and years of service
• 4 floating holidays & 2 personal days
• 10 - 15 sick days, depending on years of service
• 2 paid volunteering days
• Health benefits, including medical, dental, and vision coverage
• Supplemental health benefits and life insurance
• 6 weeks of paid parental and maternal leave
• Immediate vesting into a 401k savings plan with up to 6% company match
• 100% employer-contributed Pension Plan - Cash Balance Plan after 1 year of service
• Flexible Workspace and Arrangements
• Tuition and Certification reimbursements
• Infertility and domestic partner benefits

The expected hiring compensation range for this position is $110,000 - $120,000 USD annually. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The current bonus target for the position is 15% of the base salary with a stretch to twice the target, modified for corporate and individual performance.

**This role is remote or hybrid located in Stamford, CT or Frederick, MD**

**This role is to be filled outside of the state of Colorado**

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.