Program Director, Community Benefits & Community Health Initiatives

Job Overview

This role is responsible for implementing and managing Tufts Medical Center (Tufts MC) community health needs assessment (CHNA) and implementation strategy; managing community benefits reporting to city, state and federal entities, staying abreast of regulatory requirements and updates; planning, development, implementation and management of grant-giving and other Tufts MC community health and/or DEI initiatives, community outreach and engagement strategies and activities, and community partnerships and community relations. This position will work closely with leadership to develop and implement community health strategies, projects and programs to address the needs of populations we serve, including Asian, Black and African American, Hispanic, LGBTQ, etc. to foster equity and address health disparities.

Job Description

Minimum Qualifications:

1. Bachelor's degree in a related field or an equivalent combination of education and experience demonstrating proficiency in listed areas of responsibility may be substituted for education and experience requirements.

2. Five (5) years of program development, community health/outreach experience, demonstrated project management and multi-tasking skills.

3. Experience conducting community health needs assessments and managing related projects.

4. Experience working in and with community engagement strategies in multicultural, multilingual, multiracial settings.

5. Experience in public health and health policy.

Preferred Qualifications:

1. Master's degree in a related field.

2. Seven (7) years of program development, community health/outreach experience, demonstrated project management and multi-tasking skills.

3. Experience with community health program development and administration.

4. Organization Development degree or certificate.

5. Diversity, Equity and Inclusion (DEI), training and certification.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

1. Manages annual Community Benefits (CB) reporting process, including template development/revision; internal and external stakeholder outreach/information gathering and report out; data aggregation and analysis; preparation of CB reports for city, state and federal regulatory agencies; securing governance level/CB committee approval; data entry to AG web portal; other efforts as needed.

2.Manages triennial Community Health Needs Assessment (CHNA) process, including community engagement, primary and secondary data collection and analysis to identify SDOH and health priorities of CB population; develop CHNA document and Implementation Plan to guide CB work.

3. Based on SDOH issues and health priorities identified in the CHNA or emergent needs, develops requests for proposals (RFP) for target communities, including but not limited to Asian Health Initiative and Dorchester Health Initiative. Publicizes RFP and solicit proposals through community engagement. Manage proposal selection process. Publicizes grantees. Coordinates kick-off event for grantees.

4. Responsible for grants administration and management, including reporting templates, impact evaluation, and regular communications/meetings with grantees and community advisory committee.

5. Manages internal and external communications highlighting community benefits initiatives.

6. Work with leadership to engage broader Tufts MC leadership, such as HR, Marketing and Communications, clinical and other departments to communicate and support CHNA priorities and other community needs, as well as to align community outreach and education efforts more closely with CHNA priorities, reduce (cultural and linguistic) barriers to access care and services, financial aid and other potential barriers our local communities may experience.

7. Develops/maintains relations, communicate and participate in meetings with various government and public health agencies, hospital advocacy groups, e.g. COBTH, MHA, Boston CHNA-CHIP Collaborative, BPHC, community-based organizations, and civic groups related to our community benefits priorities and/or issues, activities, and programs related to Tufts MC and its surrounding communities, including South Boston, Dorchester, Chinatown, and/or South End.

8. Develops/maintains collaborative relations with internal stakeholders, e.g. physicians and clinical departments, communications and marketing team, finance, and fellow team members to effectively contribute to CHIP's goals and to help foster a positive work environment.

9. Initiates, leads, organizes and/or participates in community outreach and engagement activities and public promotion of Tufts MC community health programs and services.

10. Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the working group's achievement of goals, and to help foster a positive work environment.

11. May manage and/or support other community benefits programs or partnerships, existing and new, as need arises.

12. Other duties, problem-solving and troubleshooting as may arise.

Physical Requirements:

1. Work environment: professional office environment with typical office requirements such as computers, phones, photocopiers, filing cabinets, etc.

2. Frequently required to speak, hear, communicate and exchange information.

3. Ability to see and read computers displays, read fine print, and/or normal type size print and distinguish letters, numbers and symbols.

4. Occasionally lift and/or move up to 25 pounds.

5. Ability to work in confined or open environments.

6. Ability to work independently or in a team environment.

Skills & Abilities:

1. Bilingual capacity that reflects our CB communities desirable but not required.

2. Strong interpersonal and community advocacy skills.

3. Strong organizational and written and verbal communication skills, attention to detail.

4. Ability to effectively multi-task, prioritize and meet multiple deadlines.

5. Program design, implementation, grant writing/administration, and program outcomes.

6. Primary and secondary data collection, analysis, and presentation/reporting.

7. Working knowledge of hospital community benefits requirements desirable but not required.

8. Excellent computer/technology skills and/or ability to acquire knowledge with ease.

9. Knowledge and experience with public and community health stakeholders in Boston desirable, but not required.

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.