Department Assistant

Summary:

Under the supervision of the Supervisor PFS, performs a variety of duties to support the activities of the Claims Follow-Up team.

Responsibilities:

Process and mail paper claims for appeals, paper claims related to motor vehicle accidents and worker's compensation and secondary paper claims. Attach all appropriate documentation to the paper claims to prevent denials.

Merging documents into one PDF using Adobe Pro DC.

Adding new employees to payer websites and maintaining access to assure everyone has the appropriate access for their roles.

Verify and mail refund checks.

Assist with coverage related denials, secondary denials and no response WQ's.

Perform administrative duties as needed.

Update department and professional policy/procedure manuals as directed.

As directed, participate in special projects utilizing knowledge of organization and exercising independent judgment to see project to completion.

Maintain established Brown University Health policies, procedures, objectives, quality assurance, safety, environmental and infection control.

Perform other related duties as required.

Other information:

BASIC KNOWLEDGE:

Knowledge of Microsoft Office Suite, particularly Word, Excel and Outlook.

EXPERIENCE:

This is an entry level position ideal for someone who wants to get a foot in the door of a medical billing operation.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

Work is performed in a typical office environment requiring sitting, standing and walking.

INDEPENDENT ACTION:

Work is performed under general supervision with some independent judgment exercised in determining work priorities and methods.

SUPERVISORY RESPONSIBILITY:

None.

Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran, or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location: Brown University Health Corporate Services, USA:RI:Providence

Work Type: Full Time

Shift: Shift 1

Union: Non-Union