Manager, Patient Access Services

PATIENT REGISTRATION

Full Time

85834BR

Job Summary

Involves the management and administration of patient pre-registration and registration, pre-admissions and admissions, transfers, insurance eligibility and authorization, financial counseling and patient flow / bed management. Services are provided in a variety of environments, such as the emergency department, hospital admissions, birth center, ambulatory care clinics, surgery centers, laboratory and radiology services. Functions are provided in concert with clinical and business departments across the organization, to ensure efficient patient flow and to maximize revenue collection. Works closely with patient financial services and case management department to maintain payer requirements and analyze denials.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $98,300 - $210,300 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Required Qualifications

• Strong knowledge of patient access systems used to drive workflow and reporting for areas of responsibility.
• Strong managerial, skills in planning and delegating work, deploying staff, building staff competencies, resource management, budgeting, and financial management.
• Strong ability to quickly evaluate complex problems, identify multiple potential solutions, and effectively implement action plans to bring about successful resolutions.
• Strong written, verbal, and interpersonal communications skills to prepare and present reports.
• Ability to convey complex information, instructions, and guidelines in a clear manner, and to influence and persuade all levels of staff.
• Proven ability to create a departmental culture with a strong commitment to high quality customer service and patient satisfaction.
• Proven ability to work effectively with senior management on operational and performance issues.
• Knowledge of all relevant technology, including systems, applications, hardware, processes, and methodology.

Preferred Qualifications

• Proven ability to work effectively with senior management on operational and performance issues in developing goals, policies, plans, strategies, quality improvement programs, technological upgrades, and systems for monitoring and maintaining accuracy, quality, productivity, and compliance within department

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Health

Job Code and Payroll Title

005772 PAT ACCESS SVC MGR 1

Job Category

Allied Health

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

St. Mary's

Work Style

Fully On-Site

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday - Friday