Enterprise Director: Home Medical Equipment

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor's degree in Healthcare Administration, Business Administration, or a related field

EXPERIENCE:

1. Ten (10) years of progressive leadership experience in home medical equipment, durable medical equipment (DME), or a related healthcare operations field.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Master's degree in Healthcare Administration, Business Administration, or a related field

EXPERIENCE:

1. Enterprise-level or multi-site management experience

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Lead and oversee the HME division at the enterprise level, ensuring alignment with WVU Medicine's mission, vision, and strategic priorities across all locations.

2. Develop and execute strategic plans to expand and strengthen HME services, including growth into new markets, expanded product lines, and partnerships with other WVU Medicine programs and service lines.

3. Direct daily operational performance across all HME sites, focusing on efficiency, standardization of processes, and quality of care.

4. Oversee and manage a multi-million-dollar enterprise budget, driving operational efficiencies and financial performance, including achieving and sustaining positive operating margins.

5. Lead and develop a team of approximately 60 employees across multiple locations, fostering a collaborative culture focused on accountability, service excellence, and continuous improvement.

6. Ensure full compliance with all federal, state, and local regulations, as well as accreditation standards and internal policies, maintaining high standards for quality and safety.

7. Partner with system executives, clinical leadership, supply chain, hospital leaders, physicians, and external vendors to deliver coordinated and seamless HME services across the continuum of care.

8. Drive innovation by identifying new opportunities, implementing best practices, and leveraging technology to improve patient care, operational workflows, and business outcomes.

9. Establish clear metrics for success, regularly monitoring performance outcomes and making data-driven decisions to ensure the division meets or exceeds organizational goals.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND ABILITIES:

1. Strong enterprise-level strategic planning and execution skills.

2. Proven operational leadership across multiple sites or regions.

3. Financial acumen with experience managing complex budgets and driving profitability.

4. Deep understanding of HME/DME regulations and quality standards.

5. Excellent communication and relationship-building skills with both internal and external stakeholders.

6. Track record of leading high-performing teams through engagement and accountability.

7. Forward-thinking mindset with the ability to identify and implement innovative solutions.

8. Comfortable working in a fast-paced, dynamic environment with competing priorities.

9. Flexibility to travel frequently across the WVU Medicine service area.

Additional Job Description:

Scheduled Weekly Hours:

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Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.