Mosaic At Home Manager - Rockford, IL

Do you have a passion for empowering individuals with intellectual and developmental disabilities to live fulfilling lives? Are you a skilled communicator and problem-solver who thrives in a collaborative environment? If so, join Mosaic as a Mosaic at Home Manager and make a real difference in the lives of the people we serve. At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community. As a Mosaic at Home Manager, you will play a vital role in ensuring individuals receive personalized support and have a voice in their own lives.

What You'll Do:

• Build Meaningful Connections: Develop and maintain strong relationships with individuals receiving support, their families/guardians, home providers, direct care workers, and other stakeholders, providing exceptional customer service every step of the way. This position will be actively engaged in meeting growth goals set for the Mosaic at Home service line and will recruit home provider prospects to provide an array of service provider choices for people served.
• Empower Communication: Help individuals express their goals, dreams, and needs, ensuring their voices are heard and their preferences are respected.
• Facilitate Successful Matches: Monitor the relationships between individuals and their home providers or direct care workers, ensuring a positive and supportive match.
• Develop Personalized Support Plans: Collaborate with the service planning team to create Individual Support Plans that reflect each person's unique wishes and needs, while adhering to policy and regulatory requirements.
• Oversee Contracted Services: Oversee service delivery and contractual compliance and complete visits with the individual and home provider in the home environment or service environment. Supervise, train, coach and support Mosaic at Home Coordinator to engage with Home Providers, direct care workers, people supported, families, guardians and other stakeholders while monitoring quality of services.
• Provide On-Call Support: Be available to provide assistance to Mosaic at Home Providers and Direct Care Workers as needed, ensuring consistent support and problem resolution.

Why You'll Love Working at Mosaic:

• Make a Real Impact: Contribute to a mission-driven organization that is dedicated to empowering individuals and creating inclusive communities.
• Be Part of a Supportive Team: Join a collaborative and compassionate team that values your contributions.
• Professional Growth and Development: Opportunities for training and advancement within the organization.
• Live Our Values: Embrace Mosaic's values of belonging, connection, faithfulness, and grit.

Competitive Benefits: We offer a comprehensive benefits package including [list benefits, e.g., health insurance, paid time off, retirement plan.

Schedule: Monday-Friday day hours/occasional weekends/some weekends due to recruitment piece/ on call responsibilities-over phone only unless emergency situation/flexibility required. Completely in office and out in the community-50%/50% split.