Care Navigation Specialist

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Position Open To:

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Weekly Scheduled Hours:

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Position Duration:

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Location:

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Job Details:

This fellowship position is grant-funded through August 31, 2026 and is designed specifically for recent graduates of the Steve Hicks School of Social Work, from either the December 2024 or May 2025 Bachelor of Social Work cohorts.

The role is based at the Amplify Center on the Austin Community College campus, with a combination of on-site and virtual work. The balance of in-person and remote time will be determined in coordination with the provider's schedule.

This position's purpose is to train a recent BSW SHSSW graduate in integrated healthcare service provision through a community health work certified care navigation practice model. The position will also provide support to young adults who seek the Amplify Center for mental healthcare, which is part of UT Health Austin. This position will provide local resource connections through model community practices to young adults between the ages of 18 and 29.

• Engage young adults experiencing mental health needs in identifying social determinant and other resource needs, assisting young people in connecting to resources such as healthcare, housing, food, legal, and other supports.

• Ensure connections and follow through with community resource stakeholders to ensure young people are able to navigate and use resources when connected.

• Participate in screening, tracking, and reporting young adults' needs, goals, and outcomes, documenting them in an electronic health record.

• Work collaboratively with an integrated team and provide discipline-specific knowledge about mental health and successful ways to approach young adults' social and emotional needs through the local resource landscape, particularly around primary and mental health connections, housing, food, and other critical social determinant supports.

• Other related duties as assigned.

• Must be a recent graduate of the UT Austin Steve Hicks School of Social Work with a bachelor's in social work no earlier than December 2024.

• Demonstrate a high level of interpersonal and communication skills and engage and connect with young adults and community partners in a professional and courteous way.

• Strong customer service mindset in working with partners.

• Some knowledge of mental health conditions and the impact of this on young people in accessing resources.

• Willingness and ability to perform activities virtually, at Amplify, or occasionally in the local community.

• Relevant education and experience may be substituted as appropriate.

• Experience providing resource support and connection to young adults with mental health needs.

• Knowledge and experience in resources across Travis County and Central Texas

• Ability to exercise resourcefulness and good judgment. Ability to manage multiple streams of work.

• Exceptional interpersonal communication skills; written and communication skills; organizational, planning, follow-up/follow-through, and time management skills.

$45,000 + depending on qualifications

• Repetitive use of a keyboard at a workstation

• Use of manual dexterity

• Repetitive use of a keyboard at a workstation

• Use of manual dexterity

• Occasional weekend, overtime, and evening work to meet deadlines

• Field work as necessary

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

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Retirement Plan Eligibility:

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.