Bilingual Call Center Agent

Staffmark Group
$18.00-$24.00
paid time off, paid holidays, 401(k)
United States, California, La Jolla
Sep 03, 2025
Turn "Como puedo ayudarte?" Into a Career Move Tired of searching for "customer service jobs near me"? We hear you- and te escuchamos. Local companies are always looking for bilingual pros who can talk, listen, and stay cool under pressure. Sound like you? Let's connect. *What's in It for You?* Good weekly pay - because you make customers happy Health benefits - medical, dental, vision 401(k) option - your future will thank you Referral bonus - get $$$ for bringing friends *The Skills You Need:* You're a pro communicator-talk, type, and listen like a champ You can turn an upset customer into a happy one You handle calls, emails, and live chats with bi-lingual ease Tech-savvy? Even better! You pick up new systems fast You stay calm, cool, and collected-even on busy days Let's turn your talent into a paycheck-apply today. "I''ve been working through Staffmark on & off for about a decade, when I''m in between jobs. They have always been professional & quick to find work or have work available. They are very fair with hourly wage, traveling distance to a job position, & hours that will best fit you." - Staffmark, CSR West Chester, OH Responsibilities: Do inbound and outbound calls and assist customers with questions, orders, and issues Handle emails and live chats with a helpful, can-do attitude Troubleshoot problems and find fast, friendly solutions Document all customer interactions clearly and accurately in the system Stay up to date on product knowledge, services, and system updates Escalate complex issues to supervisors when needed Follow up on customer concerns to ensure satisfaction Meet daily performance goals for call volume, resolution time, and quality Collaborate with teammates to keep things running smoothly Represent the company with professionalism and positivity-every time Requirements: High school diploma or GED required Bilingual (Spanish/English) required - you'll be helping a diverse group of customers Previous customer service or call center experience is a plus Clear communication skills-both spoken and written Patience, empathy, and a calm presence under pressure Tech-savvy: able to navigate computer systems and multitask Reliable, punctual, and ready to show up for your team Great listening skills and a solution-first mindset Able to work in a fast-paced, team-driven environment A positive attitude and a desire to help people-every single day Join a Team That Works for You At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, a $23.62B HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go. With 55+ years of experience and a track record of putting 175,000+ people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen. Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success. The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee. The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. To read our Privacy Notice for Candidates and Employees/Contractors, please refer to our Privacy Notice for Candidates and Employees/Contractors. By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark