Leave Management Administrator

• Administer and process employee leave of absence requests in accordance with federal, state, and local regulations (FMLA, ADA, STD, LTD, Paid Leave, etc.).

• Work directly with outsourced leave vendor to ensure accurate documentation, communication, and timely resolution of cases.

• Support the implementation and configuration of leave management systems, including system configuration, testing, and training.

• Maintain accurate records of employee leaves, timecard coding, and status updates.

• Serve as a point of contact for employees, managers, HRBPs, and payroll for leave-related questions.

• Coordinate ADA interactive process, return-to-work accommodations, and documentation requirements.

• Assist with leave-related audits, reporting, and compliance checks.

• Support Workers' Compensation leave administration in partnership with WC staff and insurance carrier.

• Provide routine employee, manager, and HR staff communications and training sessions on leave policies and procedures.

• Maintain confidentiality and compliance with HIPAA and all regulatory guidelines.

• Perform other duties as assigned.

Additional Job Description:

• Bachelor's degree in Human Resources, Business, or related field preferred; equivalent experience will be considered.

• 5+ years of leave administration or HR operations experience required.

• Experience with multi-state leave administration strongly preferred.

• Knowledge of FMLA, ADA, STD, LTD, state paid leave laws, and workers' compensation.

• Experience working with outsourced vendors or third-party administrators preferred.

• Experience implementing or supporting the rollout of leave management systems.

• Experience with HRIS and timekeeping systems such as UKG/Kronos or Workday a plus.

• Strong attention to detail and ability to maintain accurate records.

• Excellent customer service and communication skills when working with employees and managers.

• Ability to handle sensitive and confidential information with professionalism.

• Organized and able to manage multiple requests in a fast-paced environment.

• Familiarity with healthcare or behavioral health operations a plus.

• Ability to manage multiple administrative tasks and competing priorities in a fast-paced environment.

• High level of concentration and attention to detail required for reviewing legal and medical documentation.

• Strong emotional intelligence and resilience when handling sensitive employee situations.

• Ability to maintain confidentiality and exercise sound judgment in decision-making.

• Frequent need for problem-solving, critical thinking, and effective communication across departments and with external vendors.

• Excellent communication skills with the ability to articulate topics clearly to staff, managers, and HR colleagues.

• Self-starter and effective at prioritizing multiple projects with deadlines.

• Capable of working independently with minimal supervision.

• Requires prolonged periods of sitting at a desk and working on a computer.

• Occasional standing, walking, and light lifting (up to 15 lbs).

• Must be able to participate in virtual or in-person meetings.

• Proficient in using standard office equipment such as computers, phones, printers, and video conferencing tools.

• Able to work under pressure with professionalism, empathy, and diplomacy.

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

• Health, dental, and vision insurance coverage for you and your family
• 401(k) retirement plan
• Employee share program
• Life/disability insurance
• Flex spending accounts
• Tuition reimbursement
• Health and wellness program
• Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)