Undercarriage Field Technician 1

Job Summary: The Undercarriage Field Technician performs basic undercarriage repairs on all brands of CAT equipment on the customers job site. Preferred experience- Knowledge of equipment and tools, including their designs, uses, repair and maintenance. Must have a safe driving record and maintain a DOT medical card.

The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Essential Functions:

• Personally models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission Statement
• Must complete VBL, DiSC and Conflict Resolution
• Performs undercarriage repairs on all brand of equipment on the customer job site.
• Disassembles, cleans, inspects, repairs, and assembles undercarriage components.
• Evaluates, measures, and monitors undercarriage conditions.
• Works as a member of a team to provide services that satisfies customer needs and achieves departmental goals.
• Works overtime as required by workload and customers' needs.
• Prepares service reports and any other necessary paperwork.
• Maintains all company equipment, tools, and work areas in a good, clean, and working order.
• Performs and completes most tasks with no supervision.
• Act as a team member on large projects.
• Provides assistance, coaching, and mentoring to other Undercarriage Technicians.
• Adheres to contamination control and HAZMAT rules and regulations.
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Requires regular and punctual employee attendance.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of equipment and tools, including their designs, uses, repair and maintenance.
• Knowledge with current computer software, related hardware, and machine electronic systems.
• Excellent work habits, accuracy, attention to detail, and quality of work.
• Well-developed technical skills.
• Verbal and written communication skills.
• Effective influencing skills which include motivating and developing customers and employees.
• Time management skills.
• Critical thinking and problem solving.
• Ability to follow logical troubleshooting procedures.
• Ability to work independently and as part of a team.
• Ability to follow manufacturer and company installation and service guidelines to ensure quality work.
• Ability to operate hand tools, power tools, pneumatic tools, and equipment.
• Ability to be self-starting, self-motivated, and be a leader.
• Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects.

Education and Experience:

• High school diploma or equivalent
• One to five years of experience preferred

Additional Requirements:

• Must own an assortment of tools and specialized tools to perform the job.

Supervisory Responsibilities:

• None

Travel:

• Travel is required for this position with possible overnight stays.

Physical Requirements:

• Significant amount of time standing, walking, kneeling, crouching, stooping, climbing, and reaching
• Constant movement and use of hands, this position requires good manual dexterity.
• Communicates with customers, service managers, and co-workers.
• Routinely reacts to visual, auditory, and other signals including alarms and instructions, and is required to visually inspect work.
• Must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue.
• Be able to maneuver safely and work underneath equipment.
• Frequently lifts and moves materials and equipment up to 80 lb.
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment.

Work Environment:

• Requires wearing common protective or safety equipment.
• Regularly works outdoors around moving mechanical parts and noise level may be loud at times.
• Exposure to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity.
• Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment.
• Required to perform work in cramped spaces, awkward positions and/or high places.
• Exposure to minor burns, cuts, bites, or stings.

Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.