Human Services Licensing Representative

Are you interested in maintaining the quality of services provided to residents in personal care homes and assisted living facilities? The Department of Human Services (DHS), Bureau of Human Services Licensing is seeking a motivated Licensing Representative.to determine compliance with statutes, regulations, policies, and procedures. If you want a rewarding public service career that helps ensure the safety and well-being of citizens living in care facilities, then this is the position for you. We encourage you to apply today!

As a Human Services Licensing Representative, you will conduct inspections and investigations for the purpose of enforcing laws and regulations governing the licensing of personal care homes and assisted living residences. You will ensure the health and safety of personal care and assisted living residents by performing regular inspections; investigating complaints; and interviewing residents, staff, medical professionals, and law enforcement officials. You will also review technical, medical, legal, and programmatic documents to gather information used to determine compliance. This role requires strong observation and analytical skills to recommend licensing and enforcement actions, as well as the ability to determine the impact deficiencies have on facility residents. In addition, you will testify in administrative and court hearings regarding inspection findings and assist in the relocation of residents from noncompliant homes to new living arrangements.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch from 12:00 PM to 12:30 PM.
• This position is home headquartered which will require you to be headquartered at your home and travel to worksites in Adams, Bedford, Blair, Cambria, Cumberland, Dauphin, Franklin, Fulton, Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, Perry, Somerset and York counties to complete your work duties. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of professional experience gathering and analyzing information in a social service or law enforcement program, and a bachelor's degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must reside in or be willing to relocate to the Central Region (which includes Adams, Bedford, Blair, Cambria, Cumberland, Dauphin, Franklin, Fulton, Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, Perry, Somerset and York counties) by the time of hire.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.