Senior Server Administrator

Milton Hershey School (MHS) is a remarkable institution with a rich history of empowering students through education and opportunity. As a tuition-free, private home and school in Hershey, PA, MHS serves over 2,000 students from Pre-K through 12th grade. Since its founding in 1909 by Milton and Catherine Hershey, the school has transformed the lives of nearly 12,000 graduates by providing a comprehensive education, a supportive home environment, and diverse extracurricular programs.

The expansive campus, spanning over 6,000 acres and encompassing 300 buildings across two locations in Hershey, is a testament to MHS's commitment to growth and its mission to serve even more students in the future. This large-scale infrastructure supports its innovative, career-focused educational approach, making MHS a beacon of opportunity and development for children.

MHS is seeking a Senior Server Administrator to join its dynamic Information Technology (IT) Department. This full-time, in-person role in Hershey, PA, offers a competitive salary ranging from $89,139 to $119,000 annually and a comprehensive benefits package.

This position will work within the IT Department's Infrastructure Team to support the school's server and data center technology which spans two on-site data centers, 250 servers, and a wide variety of scholastic and business applications and services. Other members of this team support the campus data network, telecom systems, audio/video systems, and related services.

As a Senior Server Administrator, you'll contribute to the backbone of MHS's technology landscape. The role is designed for IT professionals who thrive in a dynamic and collaborative environment and are excited about supporting a mission-driven organization. This position offers the opportunity to make a meaningful impact on the daily lives of students, staff, and the broader school community while enjoying a rewarding career at one of the nation's premier educational institutions.

Key Responsibilities:

• Manage and support the School's Office 365 business suite of applications

• Utilize server management tools to monitor, analyze, and optimize system performance and availability

• Upgrade and support the existing server infrastructure to ensure availability, reliability, security, and efficiency

• Support the Privileged Access Management system to allow contractors access to secure systems and manage privileged and service accounts.

• Diagnose and resolve all server-related hardware and software issues.

• Assist in the design and implementation of server and client-based security practices (e.g., Windows Group Policy).

• Maintain servers and applications by applying approved operating system and application updates

• Maintain functional backup of all systems and ensure redundant systems are designed and tested accordingly

• Assist with developing, maintaining, and testing the school's disaster recovery systems and procedures

• Interface with the Client Support and Application Systems teams to deliver server and cloud-based solutions

• Perform routine audits of account and file access to ensure proper security and data protection

• Create and maintain comprehensive documentation of all servers, storage, and systems

• Mentor and provide guidance to other IT team members around server administration tasks

• Participate in a rotating after-hours support schedule

• Assist with evaluating, designing, and implementing new systems, including physical and virtual servers, storage solutions, backup systems, and server/cloud hosted applications.

• Bachelor's degree in computer science or related field, or commensurate years of experience

• 3 or more years' experience implementing and supporting server systems (hardware, software, storage, backup, account/file share administration, etc.)

• Proven ability to work effectively and contribute in a collaborative team environment

• Extensive knowledge and experience in building and supporting server infrastructure

• Strong expertise in administering Microsoft Active Directory and Azure environments, including account and file management, printing, and group policy

• Knowledge of data replication and redundant parallel systems, storage, and host systems

• Experience with backup systems (hardware and software) and tiered storage

• Experience in planning and implementing server-related hardware, software, and systems projects, including project management skills

• Strong troubleshooting skills for diagnosing and resolving hardware and software issues

• Excellent organizational and prioritization skills for managing tasks and projects

• Ability to effectively balance daily operational responsibilities with project work

• Strong verbal and written communication skills, including the ability to create clear and thorough communication and documentation

• Ability to learn new technologies quickly

• Strong interpersonal skills and ability to form successful business relationships

• Experience with a variety of server-related software: Windows server operating systems, virtualization software (ex, VMWare, Hyper V), backup software (ex, Veeam, Commvault), and standard server applications (ex, Microsoft Exchange, Microsoft Azure, Microsoft SharePoint, Microsoft SCCM)

• Experience with computer management systems such as JAMF and MECM is a plus

• Certifications such as Microsoft MCSE, CompTIA Server+, or other server-specific credentials are a plus

• High integrity and professionalism, as all MHS staff are considered role models for students

• Interest in actively engaging with students