Director, Consumer Business Development
 Microsoft | |
 United States, California, Mountain View | |
 Oct 16, 2025 | |
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Overview The Consumer Business Development team plays a pivotal role in shaping the strategic direction of Consumer AI. As a Director, Consumer Business Development in the Shopping & Payments Partnership Team you will be responsible for driving and delivering innovative partnerships across our Shopping, Payments & Agentic Commerce priorities. You will collaborate closely with both external partners and internal teams-within Microsoft AI and across the broader organization-to identify emerging business opportunities and evolve partnership strategies in a rapidly expanding space. This role offers a unique opportunity to transform Microsoft's current position in Shopping & Payments in a fast-evolving AI landscape, while honing your negotiation and deal-making skills through direct ownership of high-impact partnerships.
ResponsibilitiesPartner & Customer Focus Leverages internal and external network to develop new strategic relationships. Develops relationships as a trustedadvisorwith key stakeholders.Works cross-functionally oninternal strategy andworks with v-teams to deliver alignment onobjectivesand outcomes.Articulates the value of Microsoft solutions,leveragingknowledge of customer and partner business priorities and/or drivers to influence decision making. Looks acrossopportunitiestoidentifyand address broad issues and trends.Market Signal Develops processes and channels forinformationgathering andreporting, including synthesizing keyinsights and trends gathered from engagementsfor executive consumption.Partnership Strategy Formulates partnership strategy for Shopping & Payments growth priorities with input from relevant stakeholders and creates business value propositions based on partner and company needs. Builds and utilizes internal & external network with a diverse set of stakeholders to identify and validate unique opportunities across business areas. Provides input into recommendations on partners. Positions the Microsoft value proposition versus competitors and works with stakeholders to influence the build/buy/partner decision to meet customer needs, leveraging knowledge of Microsoft and customer issues in conjunction with product/industry teams to establish a foundation for future opportunities in competitive situations through collaboration. Provides insight on industry and/or competitive trends and drives action based on insights. Drives deals to increase growth and achieve desired outcomes, anticipating potential issues. Encourages customers and partners to apply and amend a value proposition in order to create a partnership.Influences internal stakeholders and partners and promotes the value of opportunities.Negotiation Represents Microsoft in key customer and partner interactions, and defines the deal structure for scalable and durable solutions to complex business opportunities. Leverages deep understanding of risks, rewards, and negotiation skills to manage broad engagements across all business functions. Provides breakthrough ideas and collaborates to close strategic or high-impact opportunities in order to scale the business (e.g., cross-company, cross-product deals). Provides coaching and support to less experienced colleagues as a go-to resource for negotiation. Deal Management/Governance Develops plans for managing deals, including communications, and reporting with Microsoft stakeholders. Resolves blocking issues using known techniques.Collaborates with customers, partners, and Microsoft colleagues to develop post-deal governance and ensure design, communication, and alignment in creation and implementation of execution plans across a portfolio of deals within a particular domain.Ensures customers and partners are prepared for implementation.Captures and shares learnings to improve future pipeline and business value communication. OtherEmbodies our culture and values | |