Field Service Technician

Ohio Transmission Corporation
United States, Kansas, Topeka
Oct 25, 2025
About this role Competitive Pay:This position offers an hourly wage ranging from $30.00/hr. to $45.00/hr., depending on experience and qualifications. JOB DESCRIPTION POSITION TITLE: Electrical/Mechanical Field Service Technician DEPARTMENT: Field Service LOCATION: Lee's Summit, MO REPORTS TO: Field Service Manager DATE: 10/24/2025 POSITION SUMMARY: Primary objective is to provide unmatched customer experiences and demonstrate JCI's Winning Behaviors that influence a positive culture, safety first attitude, relationship building, and impacts revenue growth and profitability. The Service Technician performs maintenance/preventative maintenance/electrical and millwright-type functions. This includes rotating equipment assembly/disassembly, basic equipment maintenance, rotating equipment alignments, basic electrical troubleshooting, and control panel startups, setting adjustments, and troubleshooting. ESSENTIAL DUTIES AND OTHER RESPONSIBILITIES: Rotating Equipment assembly/disassembly Push/pull pumps and motors Install seals/packing Make recommendations to customers on repair options Knowledge of, and perform, necessary repairs to achieve/maintain operations Perform start-ups/commissioning of equipment. Basic Equipment Maintenance Change oil/grease on various pumps, gear boxes, motors, etc. Diagnose and correct basic mechanical issues Advise customers of basic PM activities as recommended by OEM Perform vibration testing and analysis on rotating equipment Perform electrical and PdMA testing analysis on AC and DC motors Perform IR testing and analysis on control panels, MCC's, motors and other electrical equipment Complete required reports for the work completed Basic Electrical Understand and perform basic LOTO (Lock Out/Tag Out) functions Troubleshoot AC and DC systems Remove and/or install new or repaired electrical equipment Field Service onsite Commissioining and start up Understand and perform alignments and the necessity for equipment reliability Achieve alignments on equipment in unfavorable conditions Work with customers to explain the necessary modifications needed to achieve proper alignment Complete information in reports as required Work with Customer Service, Shop, and Sales Start up of new and repaired wastewater/water and industrial equipment Diagnose basic electrical panels and capable of making corrections Read and interpret wiring diagrams KNOWLEDGE/SKILLS/ABILITIES Capable of using and reading precision measuring devices, such as micrometers and calipers Strong sense of urgency and keen attention to detail Able to wear personal protection equipment, including a respirator as necessary Ability to work overtime hours based on customer demands Ability to maintain an inventory of supplies carried on company supplied work truck Strong time management skills and ability to handle multiple tasks Fundamental understanding of rotating equipment, fabrication/manufacturing of equipment and machine shop practices Ability to identify and resolve problems in a constructive and timely manner Show competency at filling in paperwork and communicating effectively, and understanding exploded diagrams or cross-sectional drawings Good communication skills with others by telephone, written documents or in person Ability to interact with customers and co-workers in a pleasant and professional manner REQUIREMENTS High School or equivalent, with mechanical aptitude and skills 5 years of rotating equipment repair, maintenance, and/or preventative maintenance preferred but not required Able to obtain MEC (Medical Examiner's Certificate) under DOT as a 'non-CDL' commercial motor vehicle driver Maintain clean driving record Ability to easily operate a computer and software such as Microsoft Outlook, Excel, and Word Willing to travel out of state occasionally Willing to take after-hour calls PHYSICAL DEMANDS/ENVIRONMENT Must be able to hear sounds and designate differences between them, and talk via telephone and electronic devices in the workplace Ability to operate and read from computer/laptop monitor See differences between colors, shades, and brightness Must be able to lift up to 50 lbs. occasionally Variable work environment - work is conducted both indoors and outdoors with varying environmental conditions at customer, vendor, and JCI facilities Fast-paced environment, subject to schedule and priority changes and short notice activity. Willingness to work in wastewater environments as necessary Classified as Safety Sensitive