Ice Rink Supervisor (Park/Rec Specialist II)

Join the Park Authority and our nationally recognized team of professionals! The Fairfax County Park Authority (FCPA) is seeking an Ice Rink Supervisor to be a part of one of the most highly-regarded park systems in the country. With more than 25,000 acres of parkland, nine RECenters, eight golf courses, three lakefront parks, and more, FCPA is an exciting organization to be a part of and there are many opportunities for staff to make a difference at every level.

Under general supervision of the Rec Center Manager, supervises and administers the operations and programming of the ice rink complex and provides safety and risk management oversight. Supervises the Rec Center ice skating group lessons, rentals, special event and activities, full-time and seasonal staff, and Ice Instructor contracts. In addition, the position increases site revenue and enhances operations through additional community outreach efforts by working with community groups. Prepares monthly activity calendars, session-specific signage, flyers, posters and special information release for programs and activities and submits through established channels. Additionally, responds to feedback from customers in writing and verbally; addresses significant customer service issues and complaints to both the site and headquarters in a timely manner and initiates measures to improve customer services to Rec Center and support staff.

(The illustrative duties listed in this specification are representative of the class but are not an all- inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

General Duties

• Conducts program and service delivery evaluations using a variety of tools;
• Identifies deficiencies and recommends alternative strategies as needed and incorporates viable suggestions into programming;
• Develops and maintains community and corporate partnerships;
• Writes grant proposals to obtain needed services, funds, equipment, or facilities;
• Develops and implements community outreach plans to target underserved populations;
• Develops, prepares, and submits an annual budget;
• Monitors revenues and expenses and reconciles revenue/expense reports;
• Adheres to revenue and expense limits and to departmental goals and objectives;
• Evaluates data from daily operations and compiles administrative reports documenting attendance and service delivery for use in developing future programming;
• Completes regular inspections and safety assessments, maintains a hazard and drug-free environment, documents issues to identify risk areas, and recommends improvements;
• Ensures that agency programs, facilities, and personnel meet all standards for certifications and licenses related to the area of assignments;
• Analyzes and ensures accountability of center inventory;
• Authorizes the purchase of supplies and equipment;
• Conducts inspections to ensure that the housekeeping, cleanliness, and maintenance of the facility are acceptable and meet quality standards;
• Develops and implements guidelines for the security and protection of a site against fire, vandalism, and other damage;
• Ensures compliance with federal, state, and county safety and health standards and operational procedures;
• Acquires and posts all current certificates, licenses, permits, and operating requirements;
• Compiles and retains operational and safety records and complies with federal, state and county safety standards;
• Enforces operating policies and procedures, evaluates their effectiveness and recommends changes;
• Coordinates efforts to optimize revenue production and/or customer satisfaction;
• Promotes diverse center participation of persons from various cultural, educational, and economic backgrounds;
• Makes arrangements for the use/maintenance of agency vehicles, facilities, and equipment;
• Recruits, trains, supervises, and schedules volunteers and subordinate staff to assist in various aspects of programming including mentoring, instruction, and program aides;
• Develops and disseminates material to publicize and market activities at the assigned location.

• Schedules, plans, organizes, supervises, and evaluates a diverse selection of leisure activities such as after-school programs, character education activities, family activities, community outings, hobby enrichment classes, leisure counseling and education, camps, fitness, and therapeutic activity interventions;
• Develops activity plans and process instructions for a variety of selected activities with input from staff, community members, and volunteers;
• Plans and evaluates unique programs for camps, seniors, persons with physical disabilities, and special events with assistance as needed;
• Coordinates with health, social services, legal, financial, housing professionals and other local organizations to arrange and conduct special programs.

• Prepares rental bid packages and contracts;
• Administers long-term rentals, prepares the annual calendar of events, and collects fees;
• Evaluates curriculum and instructor training programs;
• Manages individual client cases, updates the Virginia Uniform Assessment Instrument, conducts comprehensive therapeutic and functional assessments of all individuals with disabilities, and documents progress and care plans;
• Works with other human service agencies to provide appropriate intervention strategies.

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all- inclusive list.)

• Knowledge of the principles and practices of recreation center, aquatics, or rental property operations management, as appropriate to the position;
• Knowledge of fiscal record keeping and inventory procedures;
• Knowledge of group work methods and activity facilitation;
• Knowledge of aquatics, grounds maintenance, horticulture, agriculture, cultural, or historic resources, or other specialized area as appropriate for the duties of the position;
• Ability to motivate and supervise staff and volunteers;
• Ability to prepare clear, concise financial and administrative reports;
• Ability to administer budgets;
• Ability to plan, develop and administer recreation programs or community activities;
• Ability to use a personal computer, applicable software and peripheral equipment;
• Ability to develop and implement sound management practices;
• Ability to conduct training programs;
• Ability to maintain effective relationships with staff, citizen groups, and the public;
• Ability to work independently using sound judgment in the execution of the position's duties;
• Ability to communicate effectively, both orally and in writing.

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in recreation and park management, therapeutic recreation, or other closely related field; plus, two years of progressively responsible experience in park or recreation services related work, as applicable to the position.

PREFERRED QUALIFICATIONS:

• First Aid/CPR Certified;
• Demonstrated experience in operational management;
• Experience in Ice Rink Operations ;
• Experience in planning and management of large sporting events
• Excellent organizational skills and strong written and verbal communication skills.
• Ability to provide excellent customer service to a diverse customer base.
• Professional Skaters Association membership and/or US Ice Rink Certified Ice Rink Manager (CIRM) preferred.

Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.

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