Team Lead, Pathways to Success Care Coordinat

Excitement abounds at Heritage Behavioral Health Center!

We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on patient care - regardless of the position they hold.

Why join us?

• We offer a collaborative work environment, opportunities for professional growth, and a comprehensive benefits package.
• We are expanding our primary care, mental health and substance use services to individuals in Central Illinois and beyond and are looking for dedicated staff to meet the needs of our clientele.
• Our salaries have been updated and are competitive at both the state and national levels with wonderful benefits.
• Full-time employees receive 56 paid days off during their 1^st year of employment (this includes every other Friday off PAID for your wellness needs). This increases to 61 days the 2^nd year and continues to increase with tenure.
• We have expanded our employee insurance benefit offerings and made them more affordable.

At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such!

We are pleased to present the following position for your consideration:

Team Lead, Pathways to Success Care Coordination

Position Overview:

This position will provide clinical and administrative oversight to the Pathways to Success Care Coordinators. This full-time leadership role is responsible for overseeing the delivery of intensive care coordination services to Illinois Medicaid-enrolled youth under age 21 with complex behavioral health needs. The Team Lead will ensure fidelity to the evidence-informed Care Coordination and Support model, support staff development, and maintain high standards of service quality and compliance.

Knowledge, Skills and Abilities:

1. Ability to work as a team player.
2. Ability to tolerate ambiguity, uncertainty, and change.
3. Ability to navigate electronic health records.
4. Demonstrated above average computer skills, proficient in Microsoft Word and Excel.

Core Responsibilities:

1. Provide clinical and administrative supervision to Pathways to Success Care Coordinators.
2. Ensure adherence to the Care Coordination and Support model, including structured procedures for engagement, planning, and monitoring.
3. Support staff in assembling and facilitating Child and Family Teams, ensuring inclusion of both formal and natural supports.
4. Monitor service delivery across settings (home, community, schools, and agency) to ensure responsiveness to youth and family needs.
5. Conduct regular team meetings, individual supervision, and performance evaluations.
6. Provide training, coaching, and professional development opportunities to enhance staff competencies.
7. Completion of all documentation and tracking in a timely manner
8. Provide other duties as assigned, required or specifically negotiated with supervisor

Education and/or Licensure Requirements:

1. Candidates are required to have designation as a Qualified Mental Health Professional
2. A valid driver's license, reliable means of transportation, and proof of automobile insurance coverage are required.

Salary Range: $66,000-$70,000

Master's Degree in Human Service field: $64,000

LSW or LPC: $66,000

LCSW or LCPC: $70,000

Heritage also offers the following with this position:

1. Generous vacation, sick and personal leave
2. WELLNESS days - 26 days per year (every other Friday off paid)
3. Paid holidays - 9 in 2025
4. Partial Health Club/Fitness Reimbursement
5. Employee Assistance Program
6. Continuing education opportunities
7. Tuition assistance program
8. Agency provided life insurance and short-term disability policies
9. Retirement plans (401k and Roth)
10. Optional insurance benefits, including health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance. (The health insurance benefit includes substantial agency contribution towards the cost.)
11. We are a National Health Service Corp site which gives staff access to the National Health Service Corp federal student loan forgiveness program (LCPC, LCSW, MD, APN, RN, CADC, LSW, and LPC individuals). For more information, visit www.hrsa.gov.