Director Analytics - DUHS

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Raleigh Hospital, A Campus of Duke University Hospital

Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of Duke Healthas four hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

Duke Health seeks to hire aDirector - DUHS Analytics who will embrace our mission ofAdvancing Health Together!

DIRECTOR, DUHS ANALYTICS

General Description of the Job Class

The Director of Analytics will have the primary responsibility for building the analytics function for an area of the health system. A successful candidate will lead a detailed, creative, and actionable analysis of DUHS' statistics that enables predictive models to inform and drive business decisions.

This role will collaborate with departments across the health system (HR, Performance Services, Finance, Nursing and Patient Care Services, etc.) to provide analysis and insight to solve challenging problems and identify opportunities, communicating the results in a way that informs and drives the organization to action. This resource will also collaborate closely with the executive team, senior management and operations leaders to understand and deliver on key data needs, ensuring standard reporting, and determining meaningful metrics.

This resource may provide oversight of the collection, evaluation and preparation of statistical and narrative reports. The director will make recommendations as it relates to performance improvement activities, business outcomes and research within DUHS. The director participates in the analysis and interpretation of data. This position ensures the development, maintenance, and quality control of databases and data.

Duties and Responsibilities of this Level

• Compiles and analyzes data including comparison of outcome measures to benchmark, identifying trends, completing barrier analysis, and assisting in the identification of activities to improve the quality of business outcomes.
• Assures completion, accuracy and timeliness of all reports and data. Responsible for the design and implementation of self- service reporting tools and data management; Develop, own and optimize existing reports to drive meaningful business results.
• Develop and maintain appropriate benchmarks with other organizations to include quarterly and annual performance reporting.
• Provide leadership in the identification and description of reporting required to make investment, business decisions and recommendations regarding the creation of analytical reports to achieve client, program, and business objectives for resource optimization.
• Work closely with internal technology teams and vendors to deliver tools and system solutions.
• Lead the interpretation of data in order to identify significant differences, relationships, and trends in data, as well as factors that could affect the results of research.
• Report results of statistical analysis with innovative and creative visuals to communicate with departments across the health system.
• Understanding the intersection of data and the impact operations responsible for leading analytical projects as well as on designing, building, and rolling out data/analytical products to leaders.
• The Director of Analytics will drive data quality and influence the development of processes and technology to allow for effective data collection and deliver reporting solutions.
• Provide expert level consulting to identify and support business reporting and data needs, initiate and prioritize reporting tool enhancement, and prepare report and reporting solution specifications.
• Uses data driven decision making to evaluate effectiveness of DUHS investments and programs.
• Provide coaching and training on use and interpretation of metrics. Able to manage data and develop predictive models.
• Retrieves, reviews, compiles, analyzes and distributes reports on an on-going basis.
• Knowledgeable of all requirements associated with participation in national databases. May submit information on behalf of DUHS.
• Assists with the development, implementation and coordination of multiple projects and diverse activities.
• Develops innovative, realist solutions to support the strategic planning.
• Participates in quality initiatives by assisting with data analysis, project design, inter-rate reliability studies and project documentation. Participates in best practices of quality improvement by utilizing evidence-base practice findings to enhance the processes of data validity and data reliability.
• Perform other related duties incidental to the work described herein.

Required Qualifications at this Level

Education

• BA/BS in a related field. Master's degree is strongly preferred.

Experience

• Minimum of 3 years work experience, including experience with significant responsibility for performance/process improvement required.
• Experience with data management, statistical analysis and leading work teams required.
• Previous consulting experience preferred.

Degrees, Licensure, and/or Certification

Knowledge, Skills, and Abilities

• Excellent problem-solving capabilities and analytical skills including good statistical background.
• Familiarity with analytical tools, statistical packages, and relational databases/SQL.
• Structured, critical thinker with attention to detail, bias for action, client focus, and willingness to go the extra mile to solve to challenging problems.
• Ability to manage multiple projects in parallel. Excellent communication and time management skills.

Distinguishing Characteristics of this Level

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.