Sales & Marketing Coordinator

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

A dynamic Sales & Marketing Coordinator to assist Sales Managers in providing world-class contracting, preparation, and coordination of exceptional customer experience. The Sales & Marketing Coordinator administers proposals, contracts, and written correspondence in conjunction with the Sales team to communicate contractual information, event details, and program changes to appropriate hotel operating departments and partnering teams.

• Communication Management: Write, review, and distribute various correspondence, including emails, memos, contracts, and event details to clients and internal teams.

• Reservation Support: Coordinate and manage reservations, special requests, and amenities for guests, ensuring all needs are met prior to arrival.

• Client Interaction: Qualify leads, assist clients with group details, and conduct site visits as needed.

• Reporting & Administration: Prepare regular reports, manage event logistics, and assist with the execution of events to guarantee client satisfaction.

• Team Collaboration: Work closely with Meetings & Events and Operations teams to facilitate smooth event execution, including on-site support during events as necessary.

• Other duties as assigned

• High School Diploma or equivalent required.

• Associate's or Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

• 2 years of administrative or clerical experience, preferably in a hotel or hospitality environment.

• 2 years of experience in customer service or sales support is a plus.

• 2 years of previous experience working with event coordination, catering, or sales departments preferred.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

• Experience with CRM software or sales platforms such as Delphi, Opera, or Salesforce preferred.

• Knowledge of event management software and property management systems (PMS) is beneficial.

• Ability to sit for extended periods while working on a computer.

• Occasional lifting of office supplies or event materials (up to 25 lbs).

• Ability to move between meeting rooms and office areas as needed.