Administrative Assistant

• A Front-Row Seat to the Action - Work alongside decision-makers
• Competitive Pay - A salary that recognizes your organizational genius
• Full Benefits Package - Medical, dental, vision, and peace of mind
• Growth on the Horizon - Build your career in office support

• Greet patients warmly and manage check-ins and check-outs.
• Schedule, confirm, and reschedule appointments accurately.
• Answer phone calls and respond to patient inquiries professionally.
• Assist patients with basic hearing aid troubleshooting, including battery changes, cleaning guidance, and basic device operation instructions.
• Maintain patient records and update information in electronic medical record (EMR) systems.
• Handle billing, insurance verification, and payment processing as needed.
• Coordinate with audiologists and clinical staff to ensure smooth patient flow.
• Maintain a clean and welcoming front office environment.
• Provide general administrative support to the clinic as needed.

• High school diploma or equivalent; additional education or certification in healthcare administration is a plus.
• Previous experience in a medical or audiology office preferred.
• Basic understanding of hearing aids and willingness to learn troubleshooting procedures.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office and EMR systems.
• Ability to work in a fast-paced environment and handle multiple priorities.

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