Territory HR Business Partner

The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience. Informed retailers are succeeding, and RDSolutions is providing them with the consultation and critical data services to define, monitor and react to their ever-changing customer preferences and competitor advances. Every day retailers are making million-dollar decisions based on the insights we are providing. RDSolutions's track record spans nearly 40 years in providing retail data and intelligent solutions for virtually every major North American retailer.

About the Role:

We are seeking a dynamic and experienced Territory Engagement Manager with a strong background in Human Resources to oversee multi-state field team. This role is responsible for driving employee engagement, ensuring HR compliance, and supporting field operations through strategic leadership. The ideal candidate will be a collaborative partner to both HR and Operations, ensuring alignment between people practices and business goals.

What You'll Do

• Serve as the primary HR contact for field teams across multiple states.
• Foster positive supportive rapport with field associates, including conflict resolution, coaching, and performance management.
• Ensure compliance with federal, state, and local employment laws and company policies.
• Partner with Operations leadership to support workforce efficiency and on-time delivery, planning, onboarding, and retention strategies.
• Monitor and analyze data and team performance metrics to identify trends and priorities for improvement; implement solutions.
• Support investigations and disciplinary actions in collaboration with corporate HR leadership.
• Provide guidance on HR policies, procedures, and best practices.
• Assist in the development and delivery of training programs related to compliance, leadership, and employee development.
• Collaborate with HR leadership on strategic initiatives and process improvements.

What You'll Need

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 5+ years of experience in Human Resources, with at least 2 years in a field or multi-state environment.
• Strong knowledge of employment laws and HR compliance across multiple states.
• Proven ability to manage employee relations issues with discretion and professionalism.
• Excellent communication, coaching, and interpersonal skills.
• Ability to work independently and manage priorities in a fast-paced environment.
• Experience in retail, merchandising, or similar industries preferred.
• SHRM-CP, SHRM-SCP, or PHR/SPHR certification preferred.
• Experience managing a large team desired.

What You'll Get:

• A competitive annual salary and annual bonus eligibility based on overall annual corporate performance.
• Comprehensive benefits package including medical, dental, vision, 401(k) with match, and more.
• Opportunity to work on ahybrid schedule - Tue/Wed/Thu onsite in our corporate headquarters office.
• An international and diverse work environment.
• Opportunity to begin making immediate contributions to the organization.