Product Support Manager

The Opportunity:

Are you looking for an opportunity to combine your technical skills with big-picture thinking to make an impact in the DoD? You understand your customer's business environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer-focused engineering solution.

As a Product Support Manager on our team, you'll work with Booz Allen colleagues and your client to develop and rapidly deploy the next generation of resilient Missile Warning (MW), Tactical Intelligence, Surveillance, and Reconnaissance (TISR), and Environmental Monitoring (EM) capabilities to deter attacks and provide critical information to our warfighters. You'll work with our clients to evaluate, redesign, and analyze their system life cycle and product support policies, processes, and documents.

Using your understanding of the DoDI 5000.2, you will collaborate with a cross-functional team of data analysts, financial managers, systems engineers, and logisticians to ensure life cycle and product support policy and documentation reflect DoD guidance and directives. You thrive on autonomy and are eager to support cutting-edge policy and process documents in support of defense product support programs. Join our team and create the future of remote sensing in the Air Force.

Join us. The world can't wait.

You Have:

• 10+ years of experience with integration and logistics planning of space programs, including space, ground, software, and hardware systems, and Major Defense Acquisition Programs

• Experience with DoD life cycle logistics in a product support organization

• Experience developing DoD product support documents, including Requirements Approval Document (RAD), Life Cycle Sustainment Plans (LCSP), Product Support Business Case Analysis (PS BCA), Depot Source of Repair (DSOR) Decisions, and Depot Activations

• Experience leading integration, schedule, and logistics forums, including logistics working groups, Depot Maintenance Activation Working Groups (DMAWG), provisioning conferences, and Product Improvement Working Group (PIWG) meetings

• Experience using Platform 1 data repository, JIRA and Confluence, and Microsoft Office 365 tools, including Teams, SharePoint, Excel, PowerPoint, and Word

• Experience advising senior government officials and synchronizing geographically dispersed teams

• Ability to conduct initial training on JIRA and Confluence platforms

• Top Secret clearance

• Bachelor's degree

• Independent Logistics Assessment (ILA) Certification

Nice If You Have:

• Experience with space-based remote sensing systems

• Experience with Integration processes, including Project Integration Kick-offs (PIK), Project Installation and Checkouts (PICO), System Integration Boards (SIB), and the Enterprise Scheduling Group (ESG)

• Experience with authorship of authoritative sustainment guidebooks, articles, whitepapers, and briefings

• Knowledge of DoD 5000.01 and 5000.02

• Knowledge of the military service's sustainment hierarchy, including program offices, program executive offices, hardware and supply systems commands, and defense agencies

• TS/SCI clearance

• Master's degree

• PMP Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.