Hardware Asset Technician

Are you looking for a career with premium benefits and the potential for growth?

At TKC Holdings, we've created something special, a better place to work and grow. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path.

We are proud to be a military and veteran friendly employer.

The primary responsibility of the Hardware Asset Technician (HAT) is to repair proprietary equipment for reuse.

The Hardware Asset Technician (HAT) plays a critical role in restoring and preparing proprietary equipment for redeployment. This position focuses on the hands-on repair and refurbishment of devices such as vending machines, point-of-sale kiosks, and various hardware components. Technicians will assemble, configure, and test a wide range of equipment-including networking gear, printers, currency acceptors, credit card readers, vending machines and thin client systems-to ensure optimal performance for reuse across our customer base. What You'll Need:

• High-school diploma or better; or six months to one year related experience and/or training; or equivalent combination of education and experience for the following
• Skills
  • Mechanical
  • IT hardware knowledge
  • Work in warehouse environment
  • Use general PC software. (i.e. Microsoft office programs)
  • Knowledge of basic electronics, computer concepts, and the internet
  • General understanding of how computers connect to networks/servers
  • Hardware troubleshooting experience (server, motherboards, hard drives, discs, printers, scanners, kiosks, etc.)
  • Multi-task oriented
  • Effective written and verbal communication skills
  • Time management skills
  • Ability to work individually or within a team environment
  • Ability to anticipate/identify hardware problems/needs and repair with an appropriate solution
  • Micro - electronics knowledge
  • Wiring repair
  • Hardware repair
  • PC Repair
  • Vending Repair
  • Small electronic component compares
  • Metal work
• Tool operation knowledge
  • Hand tools
  • Electronic diagnostic tools
  • Small to mid-sized power tools (drills, vices, Grinders, Drill press)
• Must have good technical troubleshooting skills
• Must be able to develop good working relationships with corporate personnel
• Service and maintain Keefe Hardware systems
• Excellent written and verbal skills
• Strong team-oriented business skill

Essential Functions, Duties, and Responsibilities

• Excellent communication with helpdesk, warehouse and project stakeholders
• Diagnose, test, and repair - Examples of equipment: servers, client computers, various printer models, various scanning peripherals, monitors, vending machines, networking equipment, and other IT equipment located within Jails and Prisons.
• Document all findings of used equipment.
• Get warrantied equipment repaired, i.e. Dell.
• Update inventory system as necessary.
• IT hardware knowledge
• Work with Service Desk team on preventative maintenance.
• Willingness to learn new equipment and components and our product offerings evolve.
• Other duties as assigned.

Other details:

• Company credit card provided

• Associate degree or 2 years related experience and/or training or equivalent combination of educate and experience.
• Perform work under general supervision.
• Handle moderately complex issues and problems, and refers more complex issues to higher level for further assistance.
• Possess solid working knowledge of subject matter.
• Use general PC software. (i.e. Microsoft office programs).
• Knowledge of basic electronics, computer concepts, and the internet.
• General understanding of how computers connect to networks/servers.
• Hardware troubleshooting experience (server, motherboards, hard drives, discs, printers, scanners, kiosks, etc.).
• Multi-task oriented.
• Effective written and verbal communication skills.
• Time management skills.
• Ability to work individually or within a team environment.
• Ability to anticipate/identify hardware problems/needs and recommend appropriate solution.
• Ability to effectively prioritize multiple demands while ensuring the customer and department needs are

TKC Holdings, Inc. offers comprehensive benefits to all regular-full time employees:

• Medical w/prescription coverage
• Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
• Dental
• Vision
• Basic Life and Basic Accidental Death and Dismemberment Insurance
• Short Term Disability
• Long Term Disability
• Voluntary benefits that can be selected to create the right package for you

TKC also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan. We now also offer DailyPay providing you immediate access to earned wages.

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108