New

Patient Access Representative

TEKsystems
$21.00 - $24.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Connecticut, New Haven
Nov 18, 2025
Position: Patient Access Representative ** Fully remote after 2-3 week onsite training in New Haven, CT. Must be located in CT to qualify. Position Overview: We are seeking a dedicated and detail-oriented Patient Access Representative to join the team. This role is crucial for ensuring smooth patient access and administrative support within our healthcare system. The ideal candidate will have experience with EPIC and at least 1-2+ years of administrative healthcare experience. Key Responsibilities: * Answer inbound calls and schedule appointments (approximately 80% of your day). * Triage calls, place follow-up calls, and assist with additional patient service needs * Manage patient scheduling, registration, and verification processes using EPIC. * Provide exceptional customer service to patients, addressing inquiries and resolving issues promptly. * Ensure accurate and timely entry of patient information into electronic health records (EHR). * Collaborate with healthcare providers and administrative staff to facilitate efficient patient access. * Handle a high volume of phone calls from patients, healthcare providers, and insurance companies, ensuring all inquiries are addressed efficiently and professionally. * Assist patients with appointment scheduling and follow-up, providing clear and concise information. * Resolve patient issues related to billing, insurance, and general inquiries through effective communication and problem-solving skills. Qualifications: * Minimum of 2-3+ years of administrative healthcare experience. * Proficiency in EPIC systems. * Strong communication and interpersonal skills. * Ability to work independently and manage time effectively in a remote setting. * Must be located in the state of Connecticut. Training will be fully onsite for 2-3 weeks in New Haven, CT before moving to fully remote. * Once remote - all equipment is provided. You will just need a quiet workspace and reliable internet access. Details: * Pay: $21 - $24/hr. based on related experience. * Pay cycle - weekly \| medical, dental and vision benefits offered * Schedule: Monday - Friday \| 8:30am - 5:00pm. 1 hour lunch break (37.5 hours per week) * Training: The selected candidate must be available for onsite training in New Haven, CT for 2-3 weeks to ensure a smooth transition into the remote role. Job Type & Location This is a Contract to Hire position based out of New Haven, CT. Pay and Benefits The pay range for this position is $21.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in New Haven,CT. Application Deadline This position is anticipated to close on Nov 21, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.