Project Operations Specialist

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Microsoft Account: Project Operations Support

We are seeking a detail-oriented Project Delivery Operations Support Analyst to join our Account Operations Team, primarily supporting execution of our LATAM projects. This role serves as a critical support function similar to an experienced Project Manager, focusing on operational excellence across project lifecycle management, financial tracking, and vendor coordination. The successful candidate will work closely with Project Managers and Finance teams to ensure seamless project execution and administrative support.

What your day-to-day will look like:

Project Management and Coordination:

* Drive project success by coordinating activities from initiation to completion, ensuring PM deliverables meet budget, scope, and timeline requirements.

* Support and train PMs on comprehensive project documentation, including schedules, budgets, and progress reports.

* Coordinate and assist with project meetings, workshops, and presentations, as needed

* Assist in procuring and managing project resources (PO and contract creation), including equipment, materials, and subcontractors.

* Support the project team in resolving issues, demonstrating a solution-oriented mindset.

* Update project information in client and JLL Project Management tools, maintaining accurate project status.

Financial Management and Analysis:

* Review project forecasts and accruals, preparing account-level analysis and reporting.

* Conduct monthly variance analysis (MTD, QTD, YTD) and assist with quarterly QBR reporting.

* Prepare and review actuals reports, ensuring accuracy and timely delivery.

* Upload forecasts in client tool and craft detailed commentaries.

* Generate comprehensive forecast reports for stakeholder review.

* Assist with project financial audits, closeout reconciliation, and compliance requirements.

* Monitor project financial performance, tracking expenses and maintaining accurate budget records.

Sourcing and Procurement:

* Manage client vendor setup and provide invoice support.

* Prepare project Purchase Orders using client and JLL tools.

* Offer comprehensive contract support, including review and administration.

Process Improvement and Reporting:

* Collaborate on developing efficient reporting strategies, focusing on automation and process simplification.

* Contribute to the development and distribution of best practices and process documentation.

* Complete regular and ad-hoc reporting, including internal and client-ready documents, reports, and presentations.

* Utilize Microsoft Teams and Shared Drive for efficient data collection, reporting, and team communication.

Risk Management and Team Support:

* Identify potential risks and develop mitigation strategies to ensure project success.

* Assist with PM onboarding, providing guidance on finance, sourcing, procurement, and project tools/processes.

* Offer documentation and process support for Project Funding Reports.

* Maintain accurate project documentation, including project plans, status reports, and meeting minutes.

Required qualifications:

• Fluent in Spanish

• Bachelor's degree in construction management, or related field.

• 2-4 years of experience in project management or related roles within the real estate industry.

• Strong organizational and time management skills, with the ability to prioritize and multitask effectively.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with both internal and external stakeholders.

• Proficiency in project management software and tools.

• Experience in managing small to medium-scale projects from initiation through completion.

• Knowledge of real estate industry best practices and construction processes.

Preferred qualifications:

• Project Management Professional (PMP) certification.

• Experience working with commercial real estate clients.

• Familiarity with sustainability and energy-efficiency practices in the built environment.

• Ability to travel for project-related meetings and site visits.

• Demonstrated ability to work independently and as part of a team.

• Strong problem-solving skills and attention to detail.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.