RN Manager Clinical - Cisco LifeConnections Health Center

Description

Are you a dynamic nursing leader ready to elevate care in an environment where exceptional care meets exceptional balance in a fully staffed corporate health center? Join our concierge-style team, where you'll guide a dedicated clinical staff, deliver an elevated patient experience, and enjoy a work environment designed for true work/life balance.

Why You'll Love This Role:

• Lead a High-Performing: Step into a supportive environment with stable staffing and a strong interdisciplinary culture.
• Shape an Exceptional Patient Experience: Our center consistently achieves top-tier patient satisfaction scores-and you'll have the autonomy to keep raising the bar.
• Concierge-Level Care: Provide personalized, relationship-centered health services to a professional corporate population in a modern, well-resourced clinic.
• Work/Life Balance You Can Feel: No holiday shifts-just predictable hours and the flexibility you deserve.

What You'll Do:

• Lead, mentor, and develop clinical staff
• Oversee daily clinic operations and ensure high-quality, patient-centered care
• Maintain compliance, optimize workflows, and support continuous improvement
• Partner with corporate leadership to promote wellness initiatives and enhance employee health outcomes

What We're Looking For:

• RN with management or supervisory experience
• Strong communicator with a passion for service excellence
• A leader who thrives in a calm, well-organized, patient-focused environment
• Someone who values balance, teamwork, and the concierge care experience

If you're ready to lead with purpose in a role that respects your time, your expertise, and your wellbeing, we'd love to meet you.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Responsible for supervising clinical staff, maintaining appropriate patient flow, and ensuring compliance with established nursing practices. Ensure appropriate care and services are available to patients and families, adequate and appropriate clinical staffing on each shift. This role will collaborate with the Practice Manager and clinical leadership for assistance with annual performance reviews of staff. Participate in quality improvement initiatives to address identified patient safety or quality of care issues, providing and facilitating an environment conducive to staff continuing education needs, on-going unit-based educational needs and orientation of staff members. Demonstrates good customer service skills when interacting with patients, families, and visitors. Demonstrates leadership in communication and team work.

Responsibilities:
1. Patient Care - Coordinates staff schedules, ensures adequate staffing, and provides relief staffing as needed by maintaining current skills and competencies required of other Registered Nurses in the practice. Ensures that appropriate care and services are available to patients / clients and families. Facilitates interdisciplinary collaboration in patient/client care planning.
2. Leading Others - Supervises clinical team including licensed and unlicensed clinical staff. Directs patient flow and care. Serves as a resource for clinical decision making and problem solving. Responsible for interviewing, hiring, and developing clinical staff. Coordinates and collaborates with regional clinical leadership for orientation, training, and continuing education as well as remedial training and skills development.. Provides staff with annual performance feedback and opportunity to set professional goals. Collaborates with practice and clinical leadership to apply disciplinary action policies appropriately. Counsels staff as needed.
3. Quality Improvement - Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits. Serves as a liaison between staff, providers, and other departments. Resolves complaints related to patient care and/or elevates appropriately.
4. Compliance: Adheres to the American Nurses Association Code of Ethics. Recognizes, supports, and utilizes evidence based nursing practices. Ensures compliance is met or exceeded with organizational policies and procedures, and internal /external governmental and/or regulatory standards of nursing practice. Ensures compliance with established safety and regulatory guidelines, including but not limited to CMS, HIPAA, OSHA, and infection prevention policies and procedures. Identifies and participates in unit based performance improvement activities. Patient care standards will reflect integration of best practice advisories, Board of Nursing, scope of practice limitations, and other specified accrediting bodies.

Other information:
Education Requirements:
* Requires BSN
Licensure/Certification Requirements:
* Current unrestricted NCBON RN LicenseCurrent BCLS training upon hire
Professional Experience Requirements:
* Requires five (5) years of Nursing experience with one or more years in an ambulatory or outpatient setting - Supervisory experience preferred.
Knowledge/Skills/and Abilities Requirements:
* Language Skills: Ability to read, analyze, and interpret clinical information and technical procedures. Ability to document clinical information. Ability to effectively communicate information and respond to questions from patients, physicians, family members and staff. Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability: Critical thinking skills with the ability to define problems, collect data, establish facts, and draw valid conclusions.

Legal Employer: NCHEALTH

Entity: UNC Health Medical Group

Organization Unit: Cisco LifeConnections Health Center

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$35.52 - $51.05 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Durham

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.