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Determined, imaginative, curious-if these are some of the ways you describe yourself, we want to learn more about you! At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability. The Opportunity Reporting to the Team Lead, US Pension & Benefits, you will be responsible for supporting the execution of TC Energy's benefits and retirement programs for US employees. This role will work in collaboration with vendors, consultants, and company personnel at all levels. The successful candidate will work closely with all members of the team. What you'll do
- Perform regular administrative activities relating to the US benefits and retirement programs provided by TC Energy
- Assist in the reconciliation and processing of vendor payments, benefit payments and various payroll deductions
- Respond to questions and requests from employees and third party administrators
- Provide ongoing support to the US Pension and Benefits team and perform other pension and benefit administration duties as assigned
- Collaborate with other HR team members on cross-functional projects to improve the efficiency of current and/or new processes and procedures
- Develop process and/or system improvements
- Support TC Energy's benefit and retirement programs to ensure adherence to our total rewards philosophy, alignment with market competitive practices and compliance with legislative requirements
- Support implementation and administration of the day to day requirements of benefit and retirement processes
- Research current trends and assist with industry benefit and retirement survey requirements
- Streamline and document current administrative processes
- Contribute to the development of program measures and metrics, and generating ad hoc reports as required
- Assist with tracking, quality assurance and data analysis in preparation of the annual benefits enrollment program
- Establish effective relationships with internal stakeholders and external vendors
- Assist with responding to employee queries related to our programs, via the ServiceNow case management system
- Provide additional support to the team as required, such as research, preparation of specialized reports, preparation of annual program documentation and communication materials, preparation of spreadsheets, etc.
- Participate in ongoing training and learning opportunities, as well as projects or initiatives
- Serve as point person, in collaboration with Health Services team, on the coordination and execution of on-site Health/Wellness fairs and events
Minimum Qualifications
- A relevant undergraduate degree in business, commerce or human resources
- A minimum 4 years of benefits, pension, and/or retirement program experience, ideally in a large, complex, corporate environment
- Strong proficiency in Microsoft Office Suite ( Excel, Outlook, PowerPoint, Word) with a desire to learn new skills as required
- Previous experience in Workday and ServiceNow would be an asset
Preferred Qualifications
- Solid organizational, attention to detail, and time management skills to ensure that work related activities are completed in an accurate and timely manner
- Problem solver with critical thinking skills including an aptitude to adapt to change and thrive in a dynamic and complex organization
- Highly motivated to work in an open team environment, employing a collaborative, continuous improvement mindset.
- Excellent communication skills, both written and verbal, with the capability to manage information, data and correspondence on multiple levels
- Consistently deliver exceptional customer service with an ability to resolve inquiries in an effective and timely manner
- Managing competing priorities in a high-paced, deadline-driven environment while being flexible with changing priorities
- Strong interpersonal skills with demonstrated ability to work independently and cross-functionally with stakeholders at multiple levels
- Exceptional judgement and discretion when dealing with confidential matters and working collaboratively with others
To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S. and Mexico. #LI-Hybrid
About our business We are a leader in North American energy infrastructure, spanning Canada, the U.S. and Mexico. Every day, our dedicated team proudly connects the world to the energy it needs-moving over 30 per cent of the cleaner-burning natural gas used across the continent. Complemented by strategic ownership and low-risk investments in power generation, our infrastructure fuels industries and generates affordable, reliable and sustainable power across North America, while enabling LNG exports to global markets. TC Energy is an equal opportunity employer and participates in the E-Verify program supervised by the US government. We welcome applications from all qualified individuals regardless of race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. We are also committed to providing accommodations throughout the recruitment process. Applicants requiring accommodations or accessible formats are encouraged to contact us at careers@tcenergy.com for support. All applicants must have legal authorization to work in the country where the position is based, without restrictions. Background screening is required for all positions, which may include criminal and/or credit checks. Offers may be extended at a different level or job title that best aligns with the successful candidate's qualifications. Learn more Visit us at TCEnergy.com and connect with us on our social medial channels for our latest news, employee stories, community activities, and other updates. Thank you for considering TC Energy in your career journey.
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