Student Engagement Operations Coordinator

Temple University's New Student and Family Programs Department is searching for a Student Engagement Operations Coordinator!

Become a part of the Temple family and you will have access to the following:
Full medical, dental, vision coverage
Paid time off
12 Paid Holidays
Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
A generous retirement plan and so much more!

Salary Range: $45,000-$50,000
A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

Position Summary
The Student Engagement Operations Coordinator is part of the Division of Student Affairs and serves as a member of the Advocacy and Engagement Portfolio. Reporting to the Director of New Student and Family Programs, this role will work diligently to ensure that units within the Portfolio (Student Leadership and Engagement, Student Center Operations, and New Student and Family Programs) are supported in a timely and effective way including providing effective communication, financial management, technical and information technology support, hiring and overall business and office management. This includes providing front line office support for New Student and Family Programs, including supporting student employees in the role. Additionally, this position will support the web, social media and marketing efforts for the Portfolio including content creation, posting, and promotion of programs and initiatives. Furthermore, this position supports the development and implementation of large-scale signature and Portfolio-wide initiatives such as Orientation, Weeks of Welcome and Homecoming and Family Weekend. Performs other duties as assigned.

Job Details
This position requires the following background checks: Access to confidential or sensitive Personal Identifiable Information, Handling Purchasing Cards, Cash, Checks, Credit Cards, or managing financial transactions.

This is an on-site position.

Required Education and Experience
* Bachelor's Degree
* At least 2 years of directly related experience in higher education, business, customer service, or related field.
* An equivalent combination of education and experience may be considered.

Required Skills and Abilities
* Strong interpersonal, oral, and written communication skills.
* Ability to oversee multiple tasks, events, and deadlines simultaneously.
* Proficiency in Microsoft Office Suite, Google Workspace, and database management systems.
* Ability to work in a positive, energetic, and fast-paced team environment.
* Must maintain a positive and objective customer service approach and attitude when confronted with difficult situations.
* Demonstrated ability to use sound judgement in responding to issues and concerns.

Preferred Skills and Abilities
* Desire to work in a diverse learning environment and foster positive interactions with a diverse group of faculty, staff, students, and other stakeholders.
* Ability and eagerness to learn and utilize computer applications, systems, AI, Adobe Suite, Canva and social media.
* Experience with CRM systems, preferably Slate.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annual-security-report

You may request a copy of the report by calling Temple University's Department of Public Safety at 215-204-7900.