Security Officer - Lobby Ambassador

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Lobby Ambassador in Lincoln, NE, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional with Allied Universal in a commercial real estate location, you will be the first point of contact for visitors and tenants, supporting access control and providing a welcoming atmosphere. Your role involves monitoring entry points, assisting guests, and responding to security-related incidents while delivering outstanding customer service. Join a team that values integrity, teamwork, and putting people first.

Position Type: Full Time

Pay Rate: $18.02 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors at the front desk by following security-related procedures and site-specific policies.
• Monitor access control at the building entrance, verifying credentials and logging visitors as required.
• Assist with emergency response activities and follow established protocols in the event of incidents or critical situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating issues as needed to Allied Universal management or client representatives.
• Maintain a visible presence at the front desk to help to deter unauthorized access and/or suspicious activity within the location.
• Communicate professionally with tenants, guests, and staff, addressing inquiries and directing individuals as appropriate.
• Document and report security-related incidents, unusual activity, or maintenance needs according to Allied Universal and client guidelines.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Access control or badge experience is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.