Security Officer - Residential Concierge Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Residential Concierge Desk in Brooklyn, NY, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Security Professional with Allied Universal at a residential location, you will be the first point of contact for residents and visitors, providing exceptional customer service and communication. You will help to deter security-related incidents by maintaining a visible presence, monitoring access, and assisting with inquiries. Join our agile and reliable team, where people come first and integrity is at the core of everything we do.

Position Type: Full Time

Pay Rate: $19.05 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide exceptional customer service to residents, guests, and visitors at the front desk by following security-related procedures and site-specific policies.
• Monitor access to the residential location, verifying identification and/or credentials as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, following Allied Universal guidelines and protocols.
• Maintain accurate records of daily activities, incidents, and/or unusual occurrences as directed by site management.
• Assist with visitor management, including logging visitors and issuing visitor passes according to site protocols.
• Communicate professionally with residents, guests, and property staff to address inquiries and/or concerns.
• Support emergency response activities as required, coordinating with property management and emergency services when appropriate.

Minimum Requirements:

• Must be at least 21 years of age.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.