Operations Support

Genesis10 is seeking an Office Administrator / Account Coordinator for our Frisco TX. Branch office 75034. This is a Full Time/Perm position which can be worked mostly remotely (90+ % Remote).

Compensation, $50,000 - $60,000 Dependent on Experience

Job Description
We are seeking a highly organized and detail-oriented Office Administrator/Account Coordinator to provide administrative, operational, and onboarding support in a fast-paced, team-focused environment. The ideal candidate is proactive, dependable, and comfortable working both independently and as part of a virtual team. This role requires excellent communication skills, strong multitasking abilities, and a commitment to accuracy, compliance, and exceptional service.

Key Responsibilities
Administrative & Operational Support:

• Perform detailed data entry tasks, including formatting job requirements, posting positions to various online platforms, submitting resumes, tracking interview activity, and preparing ad-hoc reports.
• Maintain accurate and up-to-date records in internal systems when positions are filled, cancelled, or closed across multiple systems.
• Manage multiple shared inboxes using Microsoft Outlook, ensuring timely and professional communication.
• Assist with additional administrative tasks and special projects as assigned.
• Review, validate, and process employee timesheets.
• Prepare client invoices and collaborate closely with the accounting team to ensure accuracy and timely completion.
• Partner with accounting to verify billable hours prior to invoicing.
• Produce monthly client reports and track Statements of Work (SOWs).

• Coordinate new hire onboarding activities for various clients, including collection of required documentation, scheduling orientations, and ensuring timely completion of client and company-specific requirements.
• Monitor compliance workflows to ensure all onboarding tasks are completed accurately and on schedule, including background checks, employment verifications, I-9 documentation, and other client-required screenings.
• Maintain accurate records within internal systems and compliance platforms, ensuring confidentiality and adherence to regulatory standards.
• Partner with internal teams, recruiters, and hiring managers to resolve onboarding issues, delays, or discrepancies.
• Support periodic audits and compliance reviews to ensure alignment with internal policies and client expectations.

• Minimum of 2 years of experience in an administrative or support role; staffing industry experience preferred.
• Strong analytical and problem-solving abilities with sound judgment in a deadline-driven environment.
• Excellent written and verbal communication skills, interpersonal skills, and a positive, customer-focused attitude.
• Demonstrated ability to handle confidential information with discretion.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) with strong typing skills.
• Ability to work independently, prioritize tasks, and proactively ensure high-quality deliverables.

• Experience with applicant tracking or vendor management systems such as Fieldglass, Beeline, JobDiva, or similar tools.
• Familiarity with onboarding systems, HR compliance processes, or employment-related documentation requirements.

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career home with Genesis10; many of our consultants have been working exclusively with Genesis10 for years. * Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us on our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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