New

Director of Admissions

Universal Health Services
paid time off, tuition assistance, 401(k)
United States, Delaware, Newark
100 Rockford Drive (Show on map)
Dec 18, 2025
Responsibilities Rockford Center is searching for a qualified, and experienced Admissions Director to provide support and direction to the Assessment Department. This position will report directly to the CEO. Rockford Center is a 138-bed mental health facility located in Newark, DE, providing easy access to a full complement of inpatient and partial behavioral health programs for children and adolescents, adults, and older adults. Rockford is the only child inpatient behavioral health facility in DE, offers an experienced and tenured senior management team, and serves New Castle County and northern Maryland. Website: Psychiatric and Substance Abuse Services \| Rockford Center \| Newark, DE Position Summary: The Director of Admissions provides strategic leadership and operational oversight for the hospital's Admissions Department. This role directs a team of specialists responsible for patient access and behavioral health assessment services, including call management, clinical evaluations for level of care, crisis intervention, admissions, and referrals. The Director collaborates closely with medical and nursing staff, department leaders, administration, and external referral sources and payers to ensure an efficient and patientcentered intake process. This position is accountable for departmental budgeting, policy and procedure development, regulatory compliance, service excellence, and data management and analysis. Additionally, the Director of Admissions serves as a key member of the senior leadership team, contributing to the development and execution of processes that support the hospital's strategic goals. Responsibilites: Contribute to strategic planning as part of the senior leadership team. Lead and oversee daily operations of the Admissions Department counselors, specialists and registered nurses. Supervise specialists handling patient access and behavioral health assessments. Manage call intake, levelofcare evaluations, crisis intervention, admissions, and referrals. Coordinate with medical staff, nursing, administration, and external referral sources/payers. Oversee departmental budget, staffing, and resource use. Develop and maintain policies, procedures, and workflows for compliance and efficiency. Ensure adherence to all regulatory and accreditation standards. Promote service excellence and a patientcentered admissions process. Manage data collection, reporting, and analysis to drive performance improvement. Participates in emergency crisis interventions according to age appropriate techniques. Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved. Benefits: Excellent Medical, Dental, Vision and Prescription Drug Plans Competitive Compensation & Generous Paid Time Off 401(K) with company match and discounted stock plan Tuition Assistance Chamberlain University Partnership discount In-house Psychiatric Nurse Residency Transition-to-Practice Orientation (Could earn 20 CEUs) Career development opportunities across UHS and its 300+locations! Diverse programming to expand your experience and energize your career HealthStream online learning catalogue with plenty of free CEU courses SoFi Student Loan Refinancing Program About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. Qualifications Requirements: MSN/BSN preferred. A minimum of five (5) years direct clinical experience in a psychiatric or mental health setting desirable. Admissions experience preferred. Working knowledge of mental illness/chemical dependency and experience in clinical interviewing, patient assessment, treatment planning, communicating with external review organizations or comparable entities. A minimum of three (3) years of managing a professional/clinical team and responsible for staffing, budget, and process improvements.