Insurance Verification Specialist

The US Oncology Network believes local cancer care is better care and in 2017 Vantage Oncology joined The US Oncology Network. The US Oncology Network empowers the delivery of advanced integrated cancer care through our network of independent physicians who share expertise and resources to provide quality, value-based care close to home. Our clinical and business support capabilities, expertise and industry-leading technologies keep local practices at the forefront of high quality, efficient care delivery while enabling practice success, quality of life and financial security for physicians.

We have an immediate opening for a Insurance Verification Specialist

SCOPE: Under minimal supervision, calls insurance companies to verify benefits. Complete verification forms, review patients current information and message account. Scans completed information back to offices, creates a financial file. Obtains and maintains accurate patient demographics. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. MINIMUM QUALIFICATIONS: High school diploma or equivalent required.

ESSENTIAL DUTIES AND RESPONSIBILITIES: -

• Calls insurance companies to verify benefits of the patient. Completes insurance verification and summary of reimbursement and liability forms.
• Reviews demographic and insurance information in patient accounts and make necessary corrections as needed.
• Notes in each account a brief summary of information received from the insurance company.
• Scans assignment of benefits, verification of benefit information and financial liability and forwards completed information back to the appropriate office. Prepares financial folders of enrollment cards, financial liability forms and demographics and files the information appropriately.
• Enters information into Excel spreadsheet to track accounts received, completed and returned.
• Ensures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner.
• Assists in maintaining manuals, logs and other required documentation as required.
• Demonstrates an understanding for patient confidentiality to protect the patient and the clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the business office. Covers for and assists with other business office functions as requested.

MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Minimum one year of medical business office experience with insurance procedures and patient interaction.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent interaction with staff, patients and the public.