Program Coordinator

Benchmark Human Services has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people at home, at work, and in the community, through residential, employment, crisis response, behavioral, recovery, children's services and day services. We are recruiting for a Program Coordinator to manage our Industrial Operations in Richmond, IN.

In 2025, Benchmark Human Services celebrates 65 Years of Stories! Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE- those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.

Why Benchmark:

• Do meaningful work and make a difference in your community.
• Develop a mentorship/relationship with the client: go to sporting events and on van rides.
• Become a person client's trust and look-up to.

Benefits:

• Competitive wages based on experience.
• Health, vision and dental insurance.
• 401k plan with company match.
• Tuition reimbursement.
• Company paid Life insurance.
• Paid Time Off and Sick Time Pay.
• Flexible Spending Accounts (FSA)
• Mileage reimbursement.
• Employee discounts with various vendors.
• Advancement opportunities.

General Responsibilities: Ensure quality, health and safety and client centered approaches for individuals in served in our Industrial Work Centers. Partners with Focus Area Manager in day-to-day operational aspects of the Work Center where applicable.

Essential Functions and Responsibilities:

• Gather Industrial Services information and participates in client quarterly and annual ISP reviews.
• Assist in establishing pre-vocational goals and training Team Leads on how to assist clients in achieving these goals.
• Responsible for accuracy and quality of client files kept on-site or electronically.
• Serve as liaison with Families/Guardians, Residential Providers (Internal and External), Case Managers, Behavioral Consultants and other key team members that make up the clients' interdisciplinary teams.
• Responsible for assisting in client specific training of Team Leads on client ISP/PCISP.
• Assist Team Leads to prepare for BQIS surveys, state audits, accreditation and internal reviews
• Attend all scheduled trainings and staff meetings.
• Meet standards and complete documentation required by state, federal and accreditation regulations.
• Be aware and submit reportable incidents within required time frame.
• Be aware of and submit reportable incidents within required time frames.
• Develop and submit appropriate funding budgets as determined by state entity.
• Maintain system for determining and documenting an individual's eligibility to be a participating employee under the AbilityOne Program.
• Report any suspected abuse, neglect or exploitation immediately to supervisor or department head. Reasonable suspicion of a crime against an ICF/MR resident must be reported to Indiana State Department of Health and Law Enforcement (Elder Justice Act).
• Comply with all standards to assure the health and safety of all individuals.
• Perform other duties as assigned.
• Report to work as scheduled.

Qualifications:

• Bachelor's degree in human services and one (1) year experience working with developmentally disabled people or five (5) years' experience.
• Valid driver's license.
• Access to vehicle in good operating order.
• Valid CPR and First Aid.

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply.

Interested candidates can apply online at www.BenchmarkHS.com/Careers

Benchmark has provided services for 65 years. Learn more about our 65th anniversary celebration: 65 Years of Stories.

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