Software Support Engineer

Are you a Software Support Engineer looking to join one of the top companies in the automotive industry?

Are you looking to further your career and grow?

Do you have embedded systems and diagnostics experience?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work ON-SITE with our client in Newark, CA. Interested?

Here's what you'd do:

• This team focuses on customer and development issues that are flagged by different teams at the client.
• They are needed to diagnose, test, and submit bug tickets for their findings to resolve the issues.
• The role will consist of an access control module - this is the ECU that controls the entry to the vehicle and any issues that are found around this feature.
• This role provides the opportunity to work in a niche area of the market.
• This role will allow the opportunity to gain useful knowledge within ACM and is a unique requirement tailored to all OEM positions within the vehicle industry.
• This team offers a very interactive and collaborative approach and allows the opportunity to work cross-functionally within the client.
• This role offers the opportunity to gain a broader understanding of the vehicle industry and the processes and procedures around troubleshooting.
• Performance will be assessed based on meeting deadlines and quality of work.
• We are seeking a Software Support Engineer with 5 years of experience to join our connectivity team and contribute to the development of stable software solutions.
• You will also be working with the infotainment software system issues with multiple teams for their own domain.
• You'll also assist in testing some of the key infotainment features along with development.
• Another key responsibility is interacting with internal and external customers about issues and debugging them along with the development team, and providing solutions for the field service engineering team.
• Working with the infotainment development team to understand and document issues to help with field issues.
• Documenting steps clearly for knowledge transfer purposes.
• Assist in performing OTA updates to vehicles and ensure smooth rollouts.
• Help identify and troubleshoot connectivity issues involving LTE, WiFi, GPS, and networking.
• Participate in testing connectivity features and document results.
• Collaborate with the team to develop an understanding of vehicle networks and connectivity platforms.
• Gain exposure to vehicle communication protocols (CAN and CANoe).
• Contribute to the maintenance of the test infrastructure.
• Document issues clearly and coordinate with developers to resolve them efficiently.

Here's what you'll get:

Pay: $58.97 / hr.

Hours: 40 hrs/Week.

Length: Contract (13 months).

Sound like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies attract and retain top talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver comprehensive staffing solutions, including contingent staffing, direct placement, executive search, and workforce services, worldwide.

• Bachelor's Degree in Computer Science.
• Minimum 2 years of embedded systems and diagnostics experience.
• Minimum 2 years of experience with an access control module or another component in testing and diagnosis.
• Minimum 2 years of experience with Linux.
• Minimum 2 years of experience with the Vector tool.
• Minimum 2 years of experience with Over-The-Air (OTA) updates, vehicle charging, and troubleshooting connectivity issues.
• Minimum 2 years of experience with TCU and Infotainment would be an additional point.

• Ability to work within another ECU software.
• Basic understanding of LTE, WiFi, GPS, and networking concepts.
• Familiarity with vehicle communication protocols and embedded systems (CAN knowledge).
• Interest in Linux systems and embedded software testing.
• Good analytical and problem-solving skills.
• Effective team collaboration and communication skills (written and verbal).

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.