Security Officer - CRE Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - CRE Front Desk in Ponte Vedra, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer with Allied Universal at a commercial real estate location, you will welcome tenants and visitors, support access control, issue visitor credentials, and monitor alarms and/or cameras. You will help maintain accurate logs, communicate clearly with property management, and respond to security-related concerns with professionalism and care. Bring an agile, reliable mindset, collaborate as a team, and act with integrity while delivering a great first impression.

Position Type: Full Time

Pay Rate: $16.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, visitors, and employees at the front desk by following Allied Universal procedures, site-specific policies, and access control requirements.
• Greet and screen visitors, issue visitor credentials, and direct guests to the appropriate office or contact while maintaining a professional lobby presence.
• Monitor and control entry and exit points using security-related procedures to help to deter unauthorized access and loitering in the lobby and reception areas.
• Answer phones, route calls, take messages, and communicate requests to property management and/or building contacts as directed by site procedures.
• Monitor CCTV, alarms, intercoms, and other building systems as assigned, and report irregular activity per post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications to building management and/or emergency services when appropriate.
• Document and report daily activities, incidents, and maintenance or access issues using required logs and reporting tools.
• Support tenant move-ins, deliveries, and contractor check-ins by verifying credentials, confirming work authorizations when available, and directing parties to designated areas.
• Coordinate with property management and onsite personnel to follow lobby protocols, key control procedures, and after-hours access rules.
• Maintain a neat, professional front desk area and protect sensitive information by following confidentiality and data handling guidelines.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.