Senior DevSecOps Engineer

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

ABOUT THE TEAM

DevSecOps team is pioneering the future of security operations at Salesforce by building autonomous AI agents that transform how we protect, detect, and respond to threats. We're establishing a trusted, supervised Agentic Security Operations Model where autonomous agents execute high-volume operational tasks, enabling human analysts to focus on complex strategic problems.

As part of this team, you'll work at the intersection of cutting-edge AI technology, enterprise security, and platform engineering-building production system integrations and agents that directly impact how Salesforce defends against threats at scale.

THE ROLE:

We're seeking an experienced Security Engineer to join our DevSecOps team as a technical lead responsible for designing, building, and operationalizing complex multi-agent security solutions that help us respond to incidents and govern how we adhere to security controls. In this role, you'll drive the full lifecycle of agentic capabilities-from architecture and development through deployment and operational excellence-while ensuring data integrity, security governance, and reliability at scale.

This is a hands-on technical leadership role where you will deploy sophisticated agentic solutions, write production code, and establish the standards that enable autonomous security operations. You'll be the technical conscience for the team, unblocking complex challenges and ensuring our agents meet the highest standards for security, reliability, and business impact.

WHAT YOU'LL DO:

Technical Leadership & Architecture

• Technical Vision & Conscience: Lead the design and hands-on development of the most complex, bespoke agentic architectures and multi-agent solutions for CSOC operations

• Proactive Problem Solving: Identify and resolve critical technical blockers related to data pipelines, integration patterns, and platform customization before they impact delivery

• End-to-End Architecture: Define comprehensive architecture spanning agent design, data flows, integration patterns, and operational frameworks;

• Quality Guardrails: Review and approve technical designs from team members; ensure all agents meet security, governance, and reliability expectations before production deployment

Build & Integrate: Agentic Development

• Hands-On Development: Perform full-stack development and hardening of custom AI agents using Python, Apex, JavaScript, and agentic frameworks (AgentForce, MCP, RAG architectures)

• Evaluation Frameworks: Define rigorous automated evaluation and testing frameworks to measure agent accuracy, reliability, and business impact

• Full Stack Execution: Own complete agent lifecycle from problem statement understanding through design, MVP development, production deployment, and iterative improvement

• Integration Excellence: Build and maintain integrations with SOAR and SIEM platforms (Google SecOps, Azure Sentinel, Crowdstrike), and security tools across the CSOC ecosystem

Operational Excellence & Platform Management

• Agentic Vendor Tools: Maintain operational excellence for SOAR/SIEM platforms , ensuring scalability, performance, and reliability

• Data Integration Pipelines: Monitor and optimize security log data pipelines supporting agent consumption; troubleshoot ingestion delays and outages

• Agent Health Monitoring: Implement observability frameworks to monitor agent performance, quality, accuracy, and operational health; respond to degradation and outages

• Performance Optimization: Continuously tune agent performance, LLM cost efficiency, and system scalability based on operational metrics

Data Integrity, Governance & Compliance

• Data Quality Ownership: Own the quality, completeness, normalization, and retention of all security log data feeding agentic systems

• Data Readiness for AI: Ensure security data is properly structured, enriched, and accessible for RAG consumption and agent reasoning

• SOC Tool Governance: Monitor and optimize operational health, availability, and efficacy of the security control plane across Salesforce.

• Compliance & Audit: Maintain 100% traceability ensure DevSecOps compliance with legal, privacy, and security governance requirements

Testing, Validation, Audit & Feedback

• Requirements Gathering: Collaborate with partner teams (CSIRT, Threat Intel, Detection & Response) to gather requirements and validate agent outputs meet operational needs

• Feedback Loops: Establish continuous feedback mechanisms to review agent performance, identify improvement opportunities, and iterate on designs

• User Acceptance Testing: Coordinate UAT with security analysts; ensure agents deliver measurable value and positive user experience

• Audit & Documentation: Maintain comprehensive documentation of agent architectures, design decisions, test results, and operational runbooks

REQUIRED Skills:

Leadership & Communication

• Technical Leadership: Proven ability to lead complex technical initiatives; experience mentoring engineers and setting technical direction

• Cross-Functional Collaboration: Strong partnership skills working with security analysts, platform engineers, and product teams

• Problem Solving: Demonstrated ability to diagnose and resolve complex technical issues under pressure

• Communication: Excellent written and verbal communication; ability to explain complex technical concepts to non-technical stakeholders

Experience & Skills:

• 8+ years of experience in Cybersecurity Engineering, or Platform Engineering roles

• Experience managing critical production security systems at enterprise scale

• Track record of delivering high-impact technical projects from concept to production in global highly regulated organizations

• Salesforce platform experience (Apex, SOQL, Lightning, Security Center, Data Cloud, Shield)

• Agentforce Innovator certification or equivalent Salesforce AI credentials

• Security certifications CISSP and/or GIAC

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.