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Tax Appeal Specialist

Broward County, Florida
$18.95 - $30.25 Hourly
medical insurance, dental insurance, life insurance, vision insurance, vacation time, paid holidays, sick time, retirement plan
United States, Florida, Fort Lauderdale
115 South Andrews Avenue (Show on map)
Jan 23, 2026

REQUIREMENTS AND PREFERENCES

Benefits of Broward County Employment

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Tuition Reimbursement (Up to 2K annually)

Up to 40 hours of Job Basis Leave for eligible positions

Paid Parental Leave

Health Benefits

High Deductible Health Plan - bi-weekly premiums: Employee $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2000 Annually

Consumer Driven Health Plan - bi-weekly premiums: Employee $82.58 / Family $286.79

Florida Retirement System (FRS) - Pension or Investment Plan

457 Deferred Compensation county matches up to $2,000 a year.



The Broward County Board of County Commissioners is seeking qualified candidates for Tax Appeal Specialist.


General Description
The Tax Appeal Specialist performs a variety of activities associated with Value Adjustment Board (VAB) petition filing in the Finance and Administrative Services Department (FASD). This position works under close to general supervision according to set procedures, but determines how or when to complete tasks.

Minimum Education and Experience Requirements
Requires one (1) year in procedures of recording, indexing and imaging of legal documents or Value Adjustment Board (VAB) procedures or closely related experience.
Special Certifications and Licenses
None.

Preferences
One (1) year or more working with Axia software.
One (1) year or more experience using Microsoft Outlook and/or Adobe Acrobat Pro.


SCOPE OF WORK

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

  • Updates/maintains Axia database in order to facilitate information filing petitions, verifying, scheduling hearings before special
    magistrates and auditing Special Magistrate worksheets.

  • Interacts with the public and/or Property Appraiser's Office or County staff in order to assist them in using Department services. VAB
    software, equipment, collect fees, answer questions relating to the VAB process, identify their service needs or locate missing
    materials.

  • Assists taxpayers in completing petitions. Processes petitions, schedules Special Magistrate hearings and mails hearing notices to petitioners.

  • Balances cash drawer in order to ensure money (bills, coins, and checks) in drawer matches funds processed.

  • Scans documents in to VAB database in order to maintain computerized archive or filed petitions and facilitate data retrieval. Reviews scanned documents for quality control in order to ensure that scanned information is clearly readable, complete, and in
    proper sequence.

  • Resolves day-to-day operational problems with the public in order to facilitate effective operation of the unit.

  • Performs minor maintenance/repairs on a variety of office equipment, including scanners, copiers, computers, and related equipment.

  • Audits Special Magistrate Worksheets.

  • Performs related work as required.


WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.


SPECIAL INFORMATION

Competencies

  • Decision Quality
Makes good and timely decisions that keep the organization moving forward. Swiftly internalizes coaching on routine issues; handles issues confidently after instruction. Leverages rules and procedures to speed up decision making. Confidently and quickly draws on others' expertise.

  • Resourcefulness
Secures and deploys resources effectively and efficiently. Accomplishes tasks without waste, leveraging available resources; requests additional resources when appropriate. Manages multiple priorities and competing demands calmly and effectively.

  • Optimizes Work Processes
Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Generally follows defined and communicated standards, methods, and procedures. Seeks advice and finds ways to work better within processes. Makes some reasonable suggestions to improve work methods.

  • Interpersonal Savvy
Relates openly and comfortably with diverse groups of people. Maintains an open, friendly, and accepting demeanor when interacting with others; starts conversations and builds rapport; listens attentively and responds non-defensively when given advice, instruction, or critical feedback.

  • Communicates Effectively
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.

  • Demonstrates Self-Awareness-Awareness
Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Seeks and responds to constructive feedback in a positive and professional way. Seeks to understand own impact on others; acknowledges mistakes and finds ways to avoid repeating them.

County Core Values
All Broward County employees strive to demonstrate the County's four core behavioral competencies.
  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
  • Customer focus: Building strong customer relationships and delivering customer-centric solutions.
  • Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Americans with Disabilities Act (ADA) Compliance
Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.
Emergency Management Responsibilities
Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee Responsibilities
All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

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